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What is Vivid Seats?

Vivid Seats is a prominent online marketplace that enables fans to easily buy or sell tickets for a wide range of sports events, concerts, and theatrical shows. The platform emphasizes user security and a smooth experience, ensuring that all transactions are safely managed and that tickets are delivered before the event takes place. With a strong focus on customer satisfaction, Vivid Seats offers a 100% buyer guarantee, assuring purchasers that their tickets are authentic and valid. What sets Vivid Seats apart from other ticketing services is its rewarding program that allows users to earn credits towards future ticket buys, enhancing the overall value of their purchases. The convenience of a mobile app allows users to effortlessly browse and buy tickets on the go, further streamlining the ticketing process. In addition, Vivid Seats enriches the fan experience by partnering with various sports teams and events to provide exclusive access and unique VIP packages. This comprehensive blend of guarantees, rewards, and convenience not only elevates customer experience but also solidifies Vivid Seats as a premier option for those seeking tickets. As a result, the platform's dedication to enhancing fan engagement and satisfaction makes it a leader in the ticketing industry.

What is Softix?

Are you aiming to improve your customer service while also reducing expenses? By adopting the Softix platform in the cloud, you can align your infrastructure investments with the genuine needs of your customers. This ticketing software, trusted by leading companies in the industry, offers the performance and features necessary to significantly boost your ticket sales. As your customers increasingly turn to mobile technology, what’s holding you back from making the switch? Our comprehensive mobile ticketing solution enables you to market, sell, and deliver event tickets effortlessly. With the latest Softix mTickets, you can now seamlessly integrate with Passbook on iOS6 devices; just click "Add to Passbook" on your mTicket to keep your tickets alongside your boarding passes and loyalty cards. The Invite a Friend feature encourages your customers to act as advocates for your events, allowing them to purchase tickets while temporarily reserving adjacent seats for their friends. In a competitive entertainment landscape, it's vital to showcase the most attractive content on your homepage to enhance ticket sales and draw in more customers. By focusing on these strategies, you can greatly increase your event's visibility and overall success, ultimately creating a more engaging experience for your audience. Embracing these advancements can set you apart in a crowded marketplace.

Media

Media

Integrations Supported

Lysted

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$80,000 one-time payment

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Vivid Seats

Date Founded

2001

Company Location

United States

Company Website

www.vividseats.com

Company Facts

Organization Name

Softix

Date Founded

1974

Company Location

Australia

Company Website

www.softix.com

Categories and Features

Ticketing

Not specified

Categories and Features

Ticketing

Barcode / Ticket Scanning
Customer Database
Event Management
General Admission
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
VIP & Discount Tickets

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1.0 out of 5 stars