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What is VoIP Route?

VoIP Route's hosted phone service leverages state-of-the-art cloud technology to improve your business connectivity while removing the significant costs tied to traditional premises-based systems, all without compromising on quality. Effortlessly connect and collaborate through phones, smart devices, computers, or laptops. As a leading SIP trunk service provider, VoIP Route is equipped to serve both IP-PBX systems and analog/digital telephone adapters or gateways. Our dedication to providing exceptional service at competitive rates has earned the confidence of both our partners and customers, bolstered by unmatched support. Residential VoIP harnesses innovative technology to guarantee optimal performance while greatly lowering expenses. By substituting outdated phone lines with digital data, you can make calls using the Internet, rendering residential VoIP far more economical than conventional phone services. This shift not only reduces monthly costs but also enhances the overall communication experience for users, enabling them to stay connected more effectively than ever before. Ultimately, embracing VoIP technology can transform how you manage your communication needs.

What is PhingooCRM?

PhingooCRM stands out as an innovative, cloud-based solution designed for effective customer relationship management, catering specifically to modern call and contact centers. It combines an intuitive user interface with AI-enhanced features aimed at boosting productivity and operational efficiency in high-pressure environments. The platform consolidates contact list management, monitors campaign performance, and simplifies helpdesk tasks while allowing for adaptive script adjustments and intelligent list filtering, which incorporates blacklist and redlist functionalities. Additionally, it integrates VoIP capabilities, offering features such as predictive dialing and preview modes to streamline communication. Users benefit from real-time dashboards, comprehensive campaign tracking, and detailed reports, providing analytics that uncover crucial insights into customer habits and sales trends. PhingooCRM supports a range of user roles, including agents, supervisors, and administrators, providing them with tailored dashboards and specialized functionalities. By effectively merging CRM capabilities with VoIP technology, it guarantees superior telecommunication via direct SIP trunks, automatic call recordings, shared calendars, and quick access to contact histories, all while ensuring robust data management with secure backups. Furthermore, the platform is consistently updated to adapt to the evolving demands of call centers, guaranteeing that users have access to cutting-edge tools that optimize their workflow and improve overall service quality. This commitment to innovation ensures that PhingooCRM remains an essential asset for any organization aiming to enhance customer engagement in a competitive landscape.

Media

Media

Integrations Supported

Aveon College Management Software

Integrations Supported

Aveon College Management Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€29.90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoIP Route

Company Location

United States

Company Website

www.myvoiproute.com

Company Facts

Organization Name

PhingooCRM

Date Founded

2005

Company Location

France

Company Website

phingoocrm.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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