Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Convoso Reviews & Ratings
    703 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    24 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    232 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,147 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,054 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    870 Ratings
    Company Website
  • eBuyerAssist Reviews & Ratings
    112 Ratings
    Company Website
  • Gym Assistant Reviews & Ratings
    234 Ratings
    Company Website
  • CallTools Reviews & Ratings
    476 Ratings
    Company Website

What is Vocalls?

Our voice assistant functions continuously, ensuring that the limitations of operational hours, holidays, or employee health issues do not hinder your call center's performance. It promptly handles incoming calls and has the ability to engage in hundreds of conversations at once. Although its main purpose is to answer closed questions, it is also equipped to respond to a diverse range of open inquiries, all while following a personalized call script that meets your specific requirements. This assistant effectively manages routine calls, allowing your human operators to focus on more intricate matters. It skillfully extracts critical information during interactions, such as the type of request and relevant contract details. With no emotional fluctuations, this assistant maintains its professionalism regardless of whether it is managing one conversation or a thousand. It seamlessly connects with CRM systems and telephone networks, offering a fully automated solution for both incoming and outgoing interactions. Always ready to assist your customers, this voice assistant significantly reduces the strain on your call center and excels in comprehending spoken requests, demonstrating remarkable resilience under pressure. As a result, your operational efficiency will undoubtedly experience a substantial boost, paving the way for enhanced customer satisfaction and streamlined workflows.

What is KooKoo?

Regardless of whether you are overseeing inbound, outbound, or a mix of telephony operations, our cloud-based contact center solution comes complete with a suite of tools designed to enhance operational efficiency and simplify workflows. The true advantage of this solution is its cloud-based architecture, which allows for rapid setup in just a few minutes. It provides remarkable scalability, facilitates the management of remote or geographically dispersed teams, and offers easy access to advanced reporting, analytics, and customer experience features. An inbound call center is an essential aspect of any all-encompassing call center solution, crafted specifically to manage incoming customer calls and respond effectively based on your company's standards. In the fast-paced marketplace of today, it is vital for businesses to meet their customers where they are. As contemporary customers engage through numerous communication platforms, having a flexible contact center that supports various channels is paramount for improved connectivity. Our multi-channel outbound call center solution not only empowers you to reach specific customer demographics but also greatly improves the quality of interactions, ensuring that every potential opportunity is capitalized upon. This level of adaptability and responsiveness is crucial in the current customer service environment, which makes our solution an excellent choice for innovative organizations looking to stay ahead of the curve. By integrating these features, businesses can not only enhance customer satisfaction but also drive long-term loyalty and growth.

Media

Media

Integrations Supported

Freshdesk
Google Analytics
Google Cloud Platform
Mixpanel
Phonexia Speech Platform
Salesforce
Sell.Do
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
Google Analytics
Google Cloud Platform
Mixpanel
Phonexia Speech Platform
Salesforce
Sell.Do
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$45 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocalls

Company Location

Poland

Company Website

vocalls.cz/en

Company Facts

Organization Name

Ozonetel

Date Founded

2007

Company Location

India

Company Website

www.kookoo.in/

Categories and Features

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Popular Alternatives

Popular Alternatives

Knowlarity Reviews & Ratings

Knowlarity

Knowlarity Communications Pvt. Ltd.
Knowlarity Reviews & Ratings

Knowlarity

Knowlarity Communications Pvt. Ltd.
KooKoo Reviews & Ratings

KooKoo

Ozonetel