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What is VoiceFriend?

VoiceFriend operates as a cloud-based communication solution that complies with HIPAA standards, designed specifically for organizations serving the elderly. Our goal is to improve the quality of life for residents, provide peace of mind for caregivers, foster family connections, and support staff in their roles. Every day, numerous senior living facilities, skilled nursing homes, and PACE programs rely on VoiceFriend’s platform to enhance care quality, support wellness initiatives, improve safety measures, and increase overall satisfaction. Additionally, the VoiceFriend platform integrates effortlessly with various systems such as EHRs, property management, and payroll solutions, which not only streamlines data management but also significantly reduces time spent on manual entries, thus diminishing the risk of errors. This comprehensive integration not only boosts operational efficiency but also underscores our dedication to providing outstanding care to seniors, ensuring that both staff and residents can focus on what truly matters. It's this commitment to innovation and quality service that sets VoiceFriend apart in the industry.

What is Eldermark?

Enhancing workflow processes, optimizing revenue, advancing business development and marketing, along with improving clinical outcomes, can be achieved effectively. By seamlessly connecting your entire community, you can empower your staff to enhance their performance while gaining a comprehensive overview of your community's financial health. This approach will equip you with proactive insights necessary for streamlining operations and maximizing revenue potential. Centralizing all clinical and business activities onto a single platform will provide you with simplified solutions, economies of scale, and heightened security, essential for delivering top-notch care. Furthermore, you'll gain deeper insights into your performance in relation to financial and occupancy targets, staff safety, and satisfaction levels, enabling you to address the numerous challenges you encounter daily. Ultimately, this integrated strategy will facilitate a more efficient and effective care environment.

Media

Media

Integrations Supported

Integrations Supported

Acumatica Cloud ERP
Axys
CareTime
Carefeed
DocuTrack
EasyShifts
FrameworkLTC
Go Icon
GroveMenus
Microsoft Dynamics GP
OnShift
Peerlytics
ServiceTrac
SimplyConnect
eMenuCHOICE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact us
Book a demo to discuss a personalized pricing plan

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceFriend

Date Founded

2006

Company Location

United States

Company Website

www.voicefriend.net

Company Facts

Organization Name

Eldermark Software

Date Founded

1991

Company Location

United States

Company Website

www.eldermark.com

Categories and Features

Assisted Living

Not specified

Long Term Care

Not specified

Nursing Home

Not specified

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
HIPAA Compliant
Patient Portal

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Invoice History

Medication Management

Not specified

Resident Engagement

Not specified

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