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What is VoiceFriend?

VoiceFriend operates as a cloud-based communication solution that complies with HIPAA standards, designed specifically for organizations serving the elderly. Our goal is to improve the quality of life for residents, provide peace of mind for caregivers, foster family connections, and support staff in their roles. Every day, numerous senior living facilities, skilled nursing homes, and PACE programs rely on VoiceFriend’s platform to enhance care quality, support wellness initiatives, improve safety measures, and increase overall satisfaction. Additionally, the VoiceFriend platform integrates effortlessly with various systems such as EHRs, property management, and payroll solutions, which not only streamlines data management but also significantly reduces time spent on manual entries, thus diminishing the risk of errors. This comprehensive integration not only boosts operational efficiency but also underscores our dedication to providing outstanding care to seniors, ensuring that both staff and residents can focus on what truly matters. It's this commitment to innovation and quality service that sets VoiceFriend apart in the industry.

What is Go Icon?

The Icon symbolizes the partnership between VoiceFriend's cutting-edge communication tools and Caremerge's exceptional engagement offerings, brought together by a common mission to support organizations that cater to seniors, equipping them with crucial resources to improve the experiences of older adults and their caregivers. Our goal is to revolutionize the aging process, making it extraordinary by merging high-quality communication and engagement software tailored for senior care organizations, thereby guaranteeing that each interaction holds significance and effectiveness. By doing so, we aspire to create a more connected and supportive environment for both seniors and their caregivers.

Media

Media

Integrations Supported

Integrations Supported

ADP Comprehensive Services
Aline
August Health
Caremerge
Eldermark
FullCount
GroveMenus
HubSpot CRM
MatrixCare
Paycom
Paylocity
PointClickCare
RealPage
ResiDex
Salesforce
Stripe
UKG Pro
WelcomeHome
Yardi EHR
eMenuCHOICE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

VoiceFriend

Date Founded

2006

Company Location

United States

Company Website

www.voicefriend.net

Company Facts

Organization Name

Go Icon

Company Location

United States

Company Website

goicon.com

Categories and Features

Assisted Living

Not specified

Long Term Care

Not specified

Nursing Home

Not specified

Categories and Features

Assisted Living

Event / Activities Planning
Marketing / Lead Management
Resident Info Management
Scheduling
Staff Management
Work Order Management

Resident Engagement

Not specified

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