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What is VoiceFriend?

VoiceFriend operates as a cloud-based communication solution that complies with HIPAA standards, designed specifically for organizations serving the elderly. Our goal is to improve the quality of life for residents, provide peace of mind for caregivers, foster family connections, and support staff in their roles. Every day, numerous senior living facilities, skilled nursing homes, and PACE programs rely on VoiceFriend’s platform to enhance care quality, support wellness initiatives, improve safety measures, and increase overall satisfaction. Additionally, the VoiceFriend platform integrates effortlessly with various systems such as EHRs, property management, and payroll solutions, which not only streamlines data management but also significantly reduces time spent on manual entries, thus diminishing the risk of errors. This comprehensive integration not only boosts operational efficiency but also underscores our dedication to providing outstanding care to seniors, ensuring that both staff and residents can focus on what truly matters. It's this commitment to innovation and quality service that sets VoiceFriend apart in the industry.

What is SHP for Skilled Nursing?

Improving the quality of care and boosting referral rates can be more successfully achieved through the use of innovative approaches. The introduction of Value-Based Purchasing (VBP) alongside the recent Patient-Driven Payment Model (PDPM) has made it essential for Skilled Nursing Facilities (SNFs) to have access to timely and actionable performance data. This information is crucial for decreasing readmission rates, improving care quality, demonstrating value to referral partners and payers, effectively managing high-risk residents, and adeptly navigating the intricacies of both PDPM and VBP. SHP for Skilled Nursing offers a comprehensive web-based solution focused on performance enhancement, enabling facilities to proactively manage readmissions, improve functional outcomes, optimize staffing resources, and cultivate strong relationships with referral sources and payers. By leveraging Strategic Healthcare Programs, healthcare organizations, including skilled nursing facilities, home health agencies, hospices, and hospitals, can elevate their quality of care and overall performance through real-time actionable analytics, meaningful benchmarks, and intuitive dashboards. This comprehensive strategy not only enhances patient care but also encourages improved collaboration with referral sources and payers, ultimately leading to a more integrated healthcare system. In doing so, facilities can ensure that they remain competitive and responsive to the changing demands of the healthcare landscape.

Media

Media

Integrations Supported

Careficient AMS

Integrations Supported

Careficient AMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceFriend

Date Founded

2006

Company Location

United States

Company Website

www.voicefriend.net

Company Facts

Organization Name

Strategic Healthcare Programs

Date Founded

1996

Company Location

United States

Company Website

www.shpdata.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Occupational Therapy

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking

Physical Therapy

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

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