Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LALAL.AI Reviews & Ratings
    5,443 Ratings
    Company Website
  • iDenfy Reviews & Ratings
    278 Ratings
    Company Website
  • Zoom Phone Reviews & Ratings
    2,944 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,597 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Concord Reviews & Ratings
    237 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    115 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website

What is VoicePIN?

To bolster data security and guard against identity theft, it is crucial to implement measures such as playback activity detection, blacklisting, and connection encryption. In the modern landscape, enhancing customer experience has become a top priority. This is the reason VoicePIN is designed to seamlessly integrate across a variety of customer interaction platforms, including IVRs, call centers, mobile applications, websites, and IoT devices. The VoicePIN verification method employs a biometric password that is lexical and language-independent, thus eliminating the reliance on Automatic Speech Recognition (ASR). Our system is tailored to facilitate your business's global growth, irrespective of the number of countries you operate in. By utilizing VoicePIN, you can steer clear of cumbersome and lengthy procedures, as it is straightforward to install and integrate. Just connect our API to start optimizing your business operations immediately. Implementing VoicePIN can significantly reduce customer service expenses, leading to substantial time and cost savings. Our flexible plans allow for the customization of system parameters to meet your specific business needs. Whether your application revolves around transactions or other types of purchases, ensuring that your customers enjoy unmatched convenience is key. Moreover, with VoicePIN, you are equipped to deliver a user-friendly interface that not only enhances customer satisfaction but also cultivates long-term loyalty among your clientele. This comprehensive approach ensures that both your business and your customers are set up for success.

What is Illuma?

We provide efficient voice authentication and fraud prevention solutions specifically designed for contact centers serving credit unions and community banks, significantly improving performance in three essential areas. Our flagship product, Illuma, employs state-of-the-art signal processing, artificial intelligence, and machine learning capabilities. The voice authentication system functions unobtrusively in the background, swiftly and effectively verifying the identities of callers as they interact with contact center staff. By utilizing our advanced voice biometrics technology, we enable community financial institutions to combat fraud attempts and prevent unauthorized access to accounts with a technique that is challenging to mimic or deceive. Tailored expressly for community financial institutions, our solution is not only affordable and efficient but also secure, straightforward to implement, and user-friendly. Additionally, this pioneering system allows agents to reduce the time spent on the more tedious aspects of calls, enabling them to focus on assisting customers with their inquiries, issues, and transactions more swiftly. In the end, our solution significantly boosts both customer satisfaction and operational productivity for financial institutions, creating a win-win situation for all parties involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

VoicePIN

Company Location

Poland

Company Website

voicepin.com

Company Facts

Organization Name

Illuma

Date Founded

2016

Company Location

United States

Company Website

illuma.cx/

Categories and Features

Voice Biometrics

Not specified

Categories and Features

Fraud Detection

Not specified

Voice Biometrics

Not specified

Popular Alternatives

Popular Alternatives

VoiSentry Reviews & Ratings

VoiSentry

Aculab
IDVoice Reviews & Ratings

IDVoice

ID R&D