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Ratings and Reviews 0 Ratings
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What is VoicePIN?
To bolster data security and guard against identity theft, it is crucial to implement measures such as playback activity detection, blacklisting, and connection encryption. In the modern landscape, enhancing customer experience has become a top priority. This is the reason VoicePIN is designed to seamlessly integrate across a variety of customer interaction platforms, including IVRs, call centers, mobile applications, websites, and IoT devices. The VoicePIN verification method employs a biometric password that is lexical and language-independent, thus eliminating the reliance on Automatic Speech Recognition (ASR). Our system is tailored to facilitate your business's global growth, irrespective of the number of countries you operate in. By utilizing VoicePIN, you can steer clear of cumbersome and lengthy procedures, as it is straightforward to install and integrate. Just connect our API to start optimizing your business operations immediately. Implementing VoicePIN can significantly reduce customer service expenses, leading to substantial time and cost savings. Our flexible plans allow for the customization of system parameters to meet your specific business needs. Whether your application revolves around transactions or other types of purchases, ensuring that your customers enjoy unmatched convenience is key. Moreover, with VoicePIN, you are equipped to deliver a user-friendly interface that not only enhances customer satisfaction but also cultivates long-term loyalty among your clientele. This comprehensive approach ensures that both your business and your customers are set up for success.
What is Knovvu Biometrics?
Knovvu Biometrics provides a rapid and secure way to authenticate customers by evaluating over 100 unique voice characteristics. The technology is equipped with sophisticated functionalities, including the ability to manipulate playback, detect synthetic voices, and recognize changes in voice, which collectively safeguard against fraudulent activities. This innovative system decreases the average time required for customer verification during phone calls by around 30 seconds. It is designed to function seamlessly, regardless of the language, accent, or content of the conversation, facilitating a hassle-free experience for both customers and agents alike. By effectively monitoring numerous voice parameters, Knovvu Biometrics can swiftly identify and authorize callers within just a few seconds. Furthermore, the solution bolsters security through its blacklist identification capability, which matches the caller's voiceprint against a blacklist database for added protection. Knovvu also reports an impressive 95% enhancement in the speed of speaker identification across large datasets, while maintaining a high accuracy rate of 98% for both speaker verification and identification. This cutting-edge solution not only optimizes the authentication workflow but also significantly strengthens the security framework in customer interactions, ultimately leading to greater trust and satisfaction among users. Enhanced security measures like these are critical in today's digital landscape, where protecting customer information is paramount.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VoicePIN
Company Location
Poland
Company Website
voicepin.com
Company Facts
Organization Name
Sestek
Company Location
United Kingdom
Company Website
www.sestek.com/voice-biometrics-knovvu