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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is Voicebridge?
VoiceBridge AI unveils a cutting-edge web-based system designed for hands-free voice interviews, featuring empathetic AI agents capable of conducting multiple interviews at once. Participants can outline their objectives and distribute a participation link, which enables "Ava," the multilingual AI agent, to facilitate seamless voice interactions while documenting responses that are quickly converted into transcripts, emotional insights, detailed summaries, authentic quote posters, and verified testimonials. The platform can handle hundreds of concurrent interviews, supports evaluations of synthetic personas and international panels, and delivers real-time analytics with theme identification. Emphasizing user privacy through encryption and identity masking, it empowers product teams, marketers, HR professionals, and research organizations to extract valuable voice feedback swiftly for various objectives, including minimizing churn, achieving product-market fit, boosting employee engagement, and generating content, all within minutes and without complex setup. This innovative method of voice interviewing marks a significant leap forward in how organizations can effectively collect and analyze feedback, transforming the landscape of qualitative research. As a result, businesses can make informed decisions faster than ever before, leveraging insights that drive strategic improvements.
What is Overhyped AI?
Overhyped AI introduces a voice agent that is dedicated to delivering a top-tier onboarding and support experience accessible to all users, not just a select few. This cutting-edge agent skillfully guides users toward their "aha" moment, ensuring a seamless transition from activation to complete adoption, thereby fostering sustained engagement rather than simply boosting sign-up numbers. By providing an elevated onboarding experience without relying heavily on multiple Customer Success Managers (CSMs), it drives higher activation rates and improves user retention, which can lead to an increase in referrals. Moreover, it reduces the volume of support requests by offering continuous assistance around the clock and collects valuable insights into user behavior through fresh interactions. Users can quickly recognize the product's value, as a remarkable initial experience encourages greater adoption. In addition to supporting adoption in 16 different languages, the voice agent can be easily integrated into existing products with minimal coding requirements. Overhyped AI underscores a critical challenge in the industry, revealing that 65% of new software users do not realize the value their products promise, and their solution is crafted to change this scenario by ensuring a consistently engaging and supportive journey for each user. This strategy not only elevates user satisfaction but also reinforces brand loyalty, ultimately positioning companies for greater success in a competitive landscape. By addressing these common pain points, Overhyped AI aims to revolutionize the user experience and contribute to a more satisfying relationship between users and software products.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$299 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Voicebridge
Date Founded
2024
Company Location
United States
Company Website
voicebridgeai.com
Company Facts
Organization Name
Overhyped AI
Date Founded
2024
Company Location
United States
Company Website
www.overhyped.ai/