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What is Voiceflow?

Voiceflow is a complete AI customer experience platform designed to help enterprises build, deploy, monitor, and improve AI agents across customer service and revenue workflows. The platform supports use cases such as support automation, lead generation, chatbots, phone agents, virtual receptionists, appointment scheduling, answering services, and sales conversations. It gives non-technical teams a visual workflow builder while also offering engineers APIs, code editors, functions, and integration tools for deeper customization. Voiceflow helps teams move from idea to production through a structured process that includes building, launching, iterating, testing, observing, and scaling AI agents. Its Agentic Context Engine is built to support complex conversations and create more personalized customer experiences across channels. The platform supports omnichannel deployment across web, phone, and mobile so businesses can deliver consistent customer interactions wherever users engage. Teams can combine deterministic workflows with AI-driven playbooks, global instructions, guardrails, and business logic to reduce black-box behavior. Voiceflow’s observability tools provide logs, evaluations, metrics, and performance insights so teams can understand why an agent behaved a certain way and improve it over time. Production environments allow companies to manage development, staging, and final deployment in a hosted platform built for real customer traffic. Voiceflow also helps teams avoid model lock-in by supporting major LLM providers and bring-your-own-model options. With SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance, Voiceflow gives enterprise CX teams a secure and scalable way to automate customer experiences while maintaining control over quality and governance.

What is Scottie?

Simply outline your needs, and Scottie will convert them into a functional agent that can be hosted on our cloud or transferred to your own platform. Join our waitlist today to secure your spot and receive exclusive early access to premium features. With Scottie, you will have all the tools required to create, test, and launch AI agents in just a matter of minutes. You can choose from the most advanced language models currently available and effortlessly switch between them without needing to rebuild, including options from OpenAI, Gemini, Anthropic, Llama, and more. Your company’s knowledge can be integrated from various platforms like Slack, Google Drive, Notion, Confluence, GitHub, and others, while keeping your data private and secure. Scottie is designed to work seamlessly with models from all major vendors, allowing for effortless model changes without the need to reconstruct your agents. The versatility of Scottie agents means they can adapt to different roles and industries to meet your specific requirements. Furthermore, the AI tutor is specially designed to evaluate student interactions, provide personalized feedback, and adjust the difficulty levels based on their development, making it an essential tool for educational settings. By employing Scottie, you can optimize your workflows and significantly boost productivity within your organization, paving the way for future innovations.

Media

Media

Integrations Supported

Axis LMS
JSON
Rime
Workers by Delos

Integrations Supported

Calendly
Claude
Confluence
Firecrawl
Gemini
Gemini Enterprise
Google Drive
Google Sheets
Llama
Microsoft Outlook
Mistral AI
Notion
OpenAI
Python
Slack
Twilio

API Availability

Has API

API Availability

Pricing Information

$40 per editor per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Voiceflow

Date Founded

2019

Company Location

United States

Company Website

www.voiceflow.com

Company Facts

Organization Name

Scottie

Company Website

heyscottie.io

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

AI Agent Builders

Not specified

Popular Alternatives

Popular Alternatives

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