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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is DOCOVA ECM?

Business processes are essential for an organization’s ability to deliver products and services effectively while ensuring customer satisfaction. DOCOVA enables organizations to quickly create the applications necessary for improving communication, collaboration, and the organization of both information and tasks. Whether your focus is in IT, HR, Customer Service, Legal, or you're simply interested in creating and launching customized applications, you can develop impactful solutions that transform the way work is done. DOCOVA is ready to assist you, regardless of your preferred approach. Our SaaS solution offers strong security features and is backed by fully redundant dedicated data centers, ensuring thorough data backup. With features like automatic monitoring and regular server upgrades, we promise outstanding performance and constant availability. Alternatively, our on-premise solutions allow you to implement DOCOVA within your existing infrastructure, which can provide a more comfortable working environment. We also support “Citizen Developers” by giving them the tools to create their own applications with little to no coding required, promoting innovation and efficiency within your team. In the end, DOCOVA not only simplifies operations but also significantly boosts the overall agility and responsiveness of your business to changing demands. This capability can be a game-changer in driving sustained growth and competitive advantage.

Media

Media

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Salesforce

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

DLI.tools

Date Founded

2001

Company Location

Canada

Company Website

www.docova.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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