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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is MatrixMaxx?

Although numerous AMS platforms provide vital features such as membership management, meeting coordination, and online stores, MatrixMaxx takes the user experience to the next level by delivering critical insights that bolster your decision-making capabilities. With the integration of Google Analytics, you can access extensive data about your website's traffic patterns, including where visitors come from and how they interact with your content. Nevertheless, typical reports may fall short in revealing the identities of your site’s visitors. The MatrixMaxx association management system (AMS) fills this void by seamlessly merging our CRM functionalities with Analytics. By utilizing tailored, information-rich cookies at user login, the membership database feeds Google with vital demographic data about your site visitors in an aggregated format. Central to MatrixMaxx is MembershipMaxx, a powerful tool designed to manage both corporate and individual records, oversee board or committee engagements, and monitor member activity histories, among other capabilities. This all-encompassing strategy not only boosts member engagement but also empowers your organization to make well-informed strategic choices. In a landscape where data-driven insights are crucial, MatrixMaxx stands out as an essential ally for associations aiming to thrive.

Media

Media

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Salesforce

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

Matrix Group International

Company Website

www.matrixgroup.net/matrixmaxx-ams/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Association Management

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

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