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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is Operator Connect for Microsoft Teams?

Intrado's Operator Connect Connect serves as a certified phone system for Microsoft Teams and is recognized as an official Microsoft direct routing partner. This versatile platform allows users to chat, make calls, and conduct meetings seamlessly in a single interface. For those seeking more commercial flexibility and service in regions not serviced by Microsoft, Operator Connect presents a cost-effective alternative to traditional Microsoft calling plans. Additionally, businesses can utilize their own SIP solutions to enhance international connectivity. With Intrado's cloud-first approach, local gateways can be eliminated, leading to significant savings on costly PRI circuits and ensuring optimal uptime. Furthermore, Intrado is capable of supporting a broad range of services and can integrate effortlessly with existing carrier partners or PBX systems, all without the necessity for new hardware. We also provide licensing options for Microsoft Teams and Microsoft 365, allowing you to explore the full potential of these widely-used business solutions. By leveraging integrated communication solutions, your organization can achieve greater synergy in its operations. To streamline communication, consider adopting a comprehensive suite that consolidates all your calling, collaboration, and contact center needs under one provider. This approach not only simplifies your business processes but also enhances overall efficiency and effectiveness in communication.

Media

Media

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Microsoft 365
Microsoft Teams
Salesforce

Integrations Supported

Cisco Jabber
Cisco Webex
Dropbox
Microsoft 365
Microsoft Teams
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/cloud-collaboration/calling/hoot-connect

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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