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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is Variphy?

Variphy stands out as the go-to analytics and management solution for Cisco Collaboration, serving over 1,500 organizations in both the public and private sectors, and supporting more than 4 million phones across more than 30 nations. With Variphy, you gain access to all essential functionalities seamlessly integrated into one interface, designed with the insights and needs of Unified Communications professionals in mind. Explore the capabilities Variphy has to offer: - Customizable Dashboards, UCCX Wallboards, and Widgets - Comprehensive CUCM CDR Reporting and Call Analytics - Detailed UCCX Reporting and Analytics - Cisco CUBE CDR Reporting - Variphy Cloud Solutions - Remote Phone Control, Macros, and Broadcasting Features - Effective Change Management and As-Built Reporting - DN and DID Inventory Management - Enhanced Consulting Services through Ninja We are excited to offer a fully operational trial of Variphy Call Analytics, allowing users to start producing customized reports on their CDR and CUCM data in as little as 20 minutes. Additionally, you have the flexibility to install Call Analytics on your desired server and operating system, or you can opt for a quicker setup by deploying our Linux OVA. This versatility ensures that Variphy meets the needs of a diverse range of users and environments.

Media

Media

Integrations Supported

Cisco Webex
Cisco Jabber
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex Calling
Dropbox
Microsoft Teams
Salesforce
Zoom Phone

Integrations Supported

Cisco Webex
Cisco Jabber
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex Calling
Dropbox
Microsoft Teams
Salesforce
Zoom Phone

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

Variphy

Date Founded

2004

Company Location

United States

Company Website

variphy.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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