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What is Voicepanel?

Voicepanel stands out as a groundbreaking platform for user research, harnessing AI to transform the traditional method of gathering customer feedback into engaging and seamless conversations. It features a wide range of capabilities, including a research agent that can manage focused discussions of any size, integrated recruitment options for swift access to targeted audience segments, and interactive analysis tools that extract meaningful insights from extensive dialogues. The platform supports various research approaches, encompassing usability evaluations, in-app feedback, concept testing, website reviews, user interviews, and market research. Moreover, Voicepanel's research agent is tailored for flexible questioning, facilitating communication through voice, video, or phone calls, and it boasts multi-lingual functionality with automatic translation across 29 languages. Users can also enhance their research by adding different types of stimuli such as images, videos, audio snippets, websites, or prototypes, fostering greater participant engagement and enriching the overall research experience. This comprehensive suite of features positions Voicepanel as a versatile tool that adapts to the evolving needs of user research.

What is Genway?

Genway AI stands out as a cutting-edge user research platform fueled by artificial intelligence, designed to enable teams to define their research aims, engage in meaningful interviews, and glean valuable insights from their customer base seamlessly. The process begins with users outlining their research objectives, after which Genway's digital interviewer takes charge, independently arranging and conducting the interviews. Once these conversations are wrapped up, the platform provides immediate summaries, automatic tagging, theme detection, emotional and facial expression analysis, as well as quantitative metrics to support the interpretation of the gathered data. This adaptable tool is crucial for performing contextual and usability studies, covering areas such as prototype testing, churn analysis, and obtaining feedback after product launches, which allows researchers to gather qualitative "thick data" on a large scale while smoothly incorporating the findings into their workflows. Moreover, Genway places a strong emphasis on user privacy, being fully prepared for enterprise applications, and holding certifications that comply with GDPR, SOC 2, HIPAA, and CCPA standards to ensure that sensitive data is managed responsibly. In addition to serving as a holistic solution, Genway AI significantly improves research productivity and equips teams to make informed, data-driven choices with assurance, ultimately transforming the way organizations approach user research.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack
Figma
Jira
Segment
Zendesk

API Availability

Has API

API Availability

Pricing Information

$99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Voicepanel

Date Founded

2023

Company Location

United States

Company Website

www.voicepanel.com

Company Facts

Organization Name

Genway

Date Founded

2023

Company Location

United States

Company Website

www.genway.ai/

Categories and Features

AI Research Tools

Not specified

User Research

Not specified

Categories and Features

AI Research Tools

Not specified

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