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What is Voicepanel?

Voicepanel stands out as a groundbreaking platform for user research, harnessing AI to transform the traditional method of gathering customer feedback into engaging and seamless conversations. It features a wide range of capabilities, including a research agent that can manage focused discussions of any size, integrated recruitment options for swift access to targeted audience segments, and interactive analysis tools that extract meaningful insights from extensive dialogues. The platform supports various research approaches, encompassing usability evaluations, in-app feedback, concept testing, website reviews, user interviews, and market research. Moreover, Voicepanel's research agent is tailored for flexible questioning, facilitating communication through voice, video, or phone calls, and it boasts multi-lingual functionality with automatic translation across 29 languages. Users can also enhance their research by adding different types of stimuli such as images, videos, audio snippets, websites, or prototypes, fostering greater participant engagement and enriching the overall research experience. This comprehensive suite of features positions Voicepanel as a versatile tool that adapts to the evolving needs of user research.

What is Perspective AI?

Perspective AI is a cutting-edge platform for customer research that leverages artificial intelligence to foster authentic conversations, yielding deep insights into customer behavior and enabling informed decision-making. By employing a single topic prompt, it seamlessly generates conversation guides and facilitates engaging interviews, whether through voice or text, at scale, and promptly delivers summaries, interactive analyses, and shareable highlights to align teams with customer needs, challenges, and aspirations. The platform's continuous Voice of Customer (VOC) memory system ensures that every new interaction adds value to a centralized knowledge base, while real-time dashboards reveal trends, sentiment, and critical decision-making factors without the need for extensive manual setups or complex integrations. Additionally, its rapid deployment in just minutes empowers product managers, customer success leaders, and market researchers to access AI-enhanced dialogues that transform qualitative data into actionable strategies, significantly boosting business performance. This innovative methodology not only helps organizations remain nimble and adaptable to shifting customer demands but also plays a crucial role in maintaining competitiveness in an ever-evolving market environment, highlighting the importance of staying attuned to customer feedback.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicepanel

Date Founded

2023

Company Location

United States

Company Website

www.voicepanel.com

Company Facts

Organization Name

Perspective AI

Company Location

United States

Company Website

getperspective.ai/

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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