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What is Voizee?

Boost your business revenue by connecting with your customers through a dynamic, multi-channel conversational platform. Communicate with site visitors using a variety of methods, such as voice calls, live chat, two-way text messaging, video calls, and social media interactions, all accessible from one convenient tool. This innovative solution works seamlessly with any website and has the potential to elevate your conversion rates by up to 75%. Integrate a dedicated business number and a virtual phone system into your personal devices via our user-friendly web portal or mobile application. You can customize an IVR system, create your call routing strategy, and enable call forwarding to ensure all customer inquiries receive attention without delay. Effortlessly connect with your customers through SMS text messaging; with a simple click on the Voizee widget featured on your website, clients can start a text dialogue, allowing you to respond quickly and efficiently. All your customer interactions can be brought together into one unified dashboard, regardless of the communication channel, which promotes efficient management of conversations and enhances customer service. By streamlining your communication strategy, you not only build stronger relationships but also significantly increase customer satisfaction and loyalty. This comprehensive approach ensures that no opportunity for engagement is missed.

What is JivoChat?

We offer a freemium omnichannel communication platform designed for businesses, featuring 11 different channels and boasting over 270,000 active users globally. With the Jivo app, agents can manage all their chats, emails, and calls seamlessly, while clients can receive support through social media, enhancing sales potential significantly. Our platform integrates with major industry players like Shopify, WordPress, Wix, Bigcommerce, and Tilda, ensuring a wide range of functionalities. In addition, we provide essential communication tools such as chatbots, WhatsApp, and Instagram, all aimed at boosting your revenue over time. JivoChat is tailored and localized for various markets, including English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian, making it accessible to diverse audiences. Moreover, we are prepared to support operations in any country, offering round-the-clock assistance to ensure our users receive the help they need.

Media

Media

Integrations Supported

Google Analytics
WordPress
Zapier
ClickFunnels
Contact Form 7

Integrations Supported

Google Analytics
WordPress
Zapier
Aimylogic
BigCommerce
Facebook Messenger
Freshdesk
FullContact
Instagram
Kommo
KonnectzIT
Loja Integrada
Shoplazza
Ucraft
Weebly
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$16 per month

Pricing Information

$19/month/user
https://www.jivochat.com/pricing/
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voizee

Date Founded

2021

Company Website

voizee.com

Company Facts

Organization Name

JivoSite

Date Founded

2012

Company Location

United States

Company Website

www.jivochat.com

Categories and Features

Call Forwarding

Not specified

IVR

Not specified

Live Chat

Not specified

SMS Marketing

Not specified

Virtual Phone Number

Not specified

Categories and Features

Cloud Communication Platform

Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization

Customer Service

Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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