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What is VooChat?

VooChat is a comprehensive, multi-channel communication platform designed to transform how businesses engage with customers and drive sales growth. It combines powerful features such as geo IP tracking to deliver personalized support, multiple chat views for a flexible user interface, and multi-file transfer capabilities that support a variety of document types for seamless collaboration. The platform integrates effortlessly with more than 200 tools including WhatsApp, Mailchimp, Twilio, WooCommerce, and Zapier, streamlining marketing, sales, and support workflows. VooChat boasts a robust global footprint, facilitating 75 million chats monthly across 150 countries, managed by over 200,000 support representatives. Its mobile and desktop apps ensure real-time communication continuity regardless of device or location. Offering a free 14-day trial, the platform enables businesses to test-drive features and experience its benefits firsthand. With a focus on easy onboarding, reliable customer support, and enterprise-grade security, VooChat helps companies reduce friction in customer journeys and accelerate conversions. The platform’s analytics and reporting tools further aid in optimizing engagement strategies and measuring success. VooChat is ideal for organizations seeking to unify their communication channels and provide faster, more effective customer service. Ultimately, it empowers teams to convert sign-ups into paying customers while enhancing satisfaction and loyalty.

What is JivoChat?

We offer a freemium omnichannel communication platform designed for businesses, featuring 11 different channels and boasting over 270,000 active users globally. With the Jivo app, agents can manage all their chats, emails, and calls seamlessly, while clients can receive support through social media, enhancing sales potential significantly. Our platform integrates with major industry players like Shopify, WordPress, Wix, Bigcommerce, and Tilda, ensuring a wide range of functionalities. In addition, we provide essential communication tools such as chatbots, WhatsApp, and Instagram, all aimed at boosting your revenue over time. JivoChat is tailored and localized for various markets, including English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian, making it accessible to diverse audiences. Moreover, we are prepared to support operations in any country, offering round-the-clock assistance to ensure our users receive the help they need.

Media

No images available

Media

Integrations Supported

BigCommerce
Facebook Messenger
Mailchimp
WhatsApp
Zapier
WooCommerce

Integrations Supported

BigCommerce
Facebook Messenger
Mailchimp
WhatsApp
Zapier
Clear Ring
Dooca Commerce
Ecwid
Flowlu
Freshdesk
HubSpot CRM
KonnectzIT
Stackreaction
Taplink
VEVS Bike Rental Software
VEVS Car Rental Software
ZenBasket
ikas

API Availability

API Availability

Has API

Pricing Information

$15/month
Free Trial Offered?

Pricing Information

$19/month/user
https://www.jivochat.com/pricing/
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VooChat

Date Founded

2023

Company Location

Ireland

Company Website

voo.chat/

Company Facts

Organization Name

JivoSite

Date Founded

2012

Company Location

United States

Company Website

www.jivochat.com

Categories and Features

Live Chat

Not specified

Categories and Features

Cloud Communication Platform

Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization

Customer Service

Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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