Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Notifyre Reviews & Ratings
    63 Ratings
    Company Website
  • CallHub Reviews & Ratings
    427 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,798 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,381 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • D&B Hoovers Reviews & Ratings
    1,201 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    136 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website

What is Voxie?

Connect with your customers swiftly by dispatching tailored messages that resonate with your brand and its offerings. Such communications will not only foster engagement but also boost repeat sales significantly. By customizing the content based on customer interactions, you can enhance the relevance of your outreach. Remarkably, triggered emails can yield up to ten times the revenue compared to conventional methods. Furthermore, by implementing strategies such as cross-selling and upselling, you can elevate repeat purchase rates by 23%. Crafting a memorable, personalized experience will also amplify word-of-mouth and encourage social sharing among your audience. Voxie seamlessly integrates with any Customer Relationship Management (CRM) system, Point of Sale (POS) solution, loyalty program, and various marketing automation tools. By actively incorporating customer feedback, your brand can forge deeper, more meaningful connections, ultimately increasing customer lifetime value and generating additional revenue. Utilizing AI technology and targeting segments with an impressive 98% open rate allows you to initiate timely, personalized, and brand-specific conversations. In doing so, you can engage with your audience more effectively and at scale, achieving a response rate exceeding 50%. This approach not only enhances customer satisfaction but also strengthens brand loyalty over time.

What is Medallia Concierge?

Medallia Concierge, previously known as Zingle, offers a sophisticated messaging platform that leverages text and in-app communication to enhance the experiences of both customers and employees, ultimately fostering brand loyalty. By engaging customers with tailored interactions, you can cultivate loyalty and satisfaction. Utilizing AI-driven personalized offers can significantly boost your sales efforts. Additionally, you can uncover valuable insights that promote operational efficiency. Implementing personalized two-way messaging allows you to cater to customer preferences and requirements in real-time. This proactive communication strategy encourages feedback through various channels, including SMS, web chat, and social media platforms like Facebook Messenger. By monitoring interactions as they happen, you can identify areas for enhancement and adapt accordingly. Furthermore, Medallia's integration with leading CRM systems and customer service applications ensures a seamless flow of information. With advanced segmentation capabilities, businesses can also tailor their services to meet the unique needs of different customer groups, fostering a distinct brand identity. This holistic approach not only strengthens customer relationships but also drives long-term success.

Media

Media

Integrations Supported

Clover
Magento
OpenTable
Salesforce
Shopify

Integrations Supported

Facebook
Hapi

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$179 per month
Contact us for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Voxie

Date Founded

2018

Company Location

United States

Company Website

www.voxie.com

Company Facts

Organization Name

Medallia

Date Founded

2001

Company Location

United States

Company Website

www.medallia.com/products/concierge/

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

Conversational Marketing

Audience Segmentation
Group Messaging
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Guest Messaging

Not specified

Hospitality Property Management

Maintenance Management
Marketing Automation

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Popular Alternatives

Falkon SMS Reviews & Ratings

Falkon SMS

Falkon Systems

Popular Alternatives

Agilysys Golf Reviews & Ratings

Agilysys Golf

Agilysys
Messente Reviews & Ratings

Messente

Messente Communications