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What is Voxiplan?

Enhance the efficiency of your appointment scheduling through both online platforms and phone interactions effortlessly. Explore how Voxiplan facilitates seamless management of bookings across diverse customer channels. With a completely customizable agenda suitable for any type of business, you can enable your clients to easily book appointments online at their convenience. Moreover, our intuitive phone system allows callers to set up their appointments directly over the phone. Eliminate the distractions of constant phone interruptions by using our virtual assistant, which collaborates with your online calendar to determine and suggest available time slots to your callers. This innovative approach allows your customers to secure immediate appointments without needing your direct engagement. Handling phone inquiries can become overwhelming when you're busy, so let Laura take on this task and streamline your scheduling process. By adopting this more organized method to manage appointments, you can concentrate on what truly drives success for your business, ultimately leading to greater productivity and customer satisfaction.

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Instagram
Mycel

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Voxiplan

Date Founded

2012

Company Location

Belgium

Company Website

voxiplan.com

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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