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What is Vozelia?

Since its integration into Sewan in 2017, Vozelia has played a significant role in the voice over IP telecommunications landscape, which is dominated by Sewan, a notable operator for businesses in Spain with over ten years of experience in the IP telephony sector. Sewan Communications is part of the esteemed Sewan Groupe, a pioneering and respected firm based in France. Committed to revolutionizing the traditional "turnkey" model, Sewan offers a white label solution that addresses the dynamic requirements of contemporary customers and businesses, alongside the future operational needs of telecommunications operators and distributors. This innovative approach is supported by our all-encompassing All-In-One platform, Sophia, which simplifies the processes of setup, auto-provisioning, and billing through a unified interface. Users can take advantage of a variety of professional, intuitive, scalable, and automated telecommunications solutions designed specifically for their needs. Enjoy the convenience of IP Telephony on your mobile device, with the choice of using an IP telephone or connecting an ATA transformer to your existing analog phone. As the telecommunications industry continues to evolve, our solutions are crafted to not only enhance user experience but also to facilitate seamless communication in a rapidly changing environment. Embrace the future of communication with solutions tailored to adapt and grow alongside your business.

What is BDM Voice?

Selecting the ideal telephone system for your enterprise can seem overwhelming given the multitude of options available. If you have a moment, keep reading to uncover the different selections you can make. Alternatively, you may wish to contact us, and our knowledgeable team will work alongside you to pinpoint a suitable solution that meets your specific needs. At BDM, we adopt a tailored approach to telephony, taking into account various factors such as your business size, location, remote work practices, number of sites, and the current network setup to suggest the most fitting solution. This type of system is commonly known as Cloud Telephony, IP Telephony, or VoIP (Voice over Internet Protocol), as it relies on a data network, thereby reducing the necessity for extensive hardware installations. Whether you lean towards the practicality of a traditional desktop handset, a desktop computer with a headset, or a mobile device, our systems provide the versatility to cater to all these options or even a combination of them, ensuring that your team's communication remains fluid and effective. It is crucial to evaluate how each alternative can boost your operational efficiency and align seamlessly with your strategic business objectives. Ultimately, making an informed decision will help you enhance collaboration and communication within your organization.

Media

Media

Integrations Supported

Microsoft Teams

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vozelia

Company Location

Spain

Company Website

www.vozelia.com

Company Facts

Organization Name

BDM Voice

Date Founded

2002

Company Location

United Kingdom

Company Website

www.bdm-voice.co.uk

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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