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What is W3bstore.com?

W3bstore streamlines the management of customers, orders, inventory, and fulfillment across both online and physical storefronts. By utilizing a single database, it guarantees uniformity in pricing, promotions, and inventory levels across all platforms and locations. This centralized approach allows every stakeholder to access the same customer records, leading to enhanced service efficiency and quality. Users can generate reports from any device with internet connectivity, ensuring that critical data is always at hand. The integrated Point of Sale (POS) system combined with an online store simplifies the process of conducting secure transactions. This platform caters to retailers who operate both online and in-person. Product offerings encompass: Tiered Discounts and Customer Discounts, along with Kitting and Coupons, support cross-selling and provide unlimited product variants. Features such as Customer Profiles, Order History, Groups for organization, Email Marketing capabilities, Loyalty Rewards programs, and Wishlists enhance customer engagement. Additionally, barcode scanning facilitates efficient stock management, including stock-taking, transfers, checkouts, and receipts. The platform also includes Purchase Order Management, seamless Accounting Integrations, and provides shipping labels compatible with over 50 carriers. It supports the Buy Online, Pickup In Store model, making it flexible for various shopping preferences. Moreover, it offers customizable responsive templates and a web design tool, enabling merchants to create an appealing online presence.

What is OrderMaster?

Orders can be managed through multiple channels, such as websites, telesales, EPOS systems, trade counters, and ecommerce platforms, catering to both retail and trade customers. Telesales are crucial in any direct sales framework, as they handle customer questions, resolve issues, and efficiently process orders. Cyrane offers a wide array of tools aimed at equipping telesales and customer service agents with the means to oversee all aspects of customer service and order management smoothly. Key features include trade account and retail pricing, promotional offer integration, media codes, customer notes, reminders, gift messages, and options for product personalization. An automatic stock allocation system helps prevent overselling by providing complete visibility of inventory levels and allows for manual stock allocation when necessary, enhancing the flexibility of the order fulfillment process and enabling timely adjustments to meet customer service needs. This thorough approach not only streamlines operations but also ensures that maintaining customer satisfaction remains a primary focus throughout the order management system, thus fostering long-term client relationships.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Per quote.
Free Version
Free Trial Offered?

Pricing Information

$675 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

W3bstore.com

Date Founded

2012

Company Location

United States

Company Website

w3bstore.com

Company Facts

Organization Name

Cyrane Systems

Company Website

www.cyranesystems.com

Categories and Features

Checkout

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Shipping

Air Shipping
Freight Shipping
Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Upsell & Cross-Sell

Not specified

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

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