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What is WALoops?

WALoops is a robust SaaS solution tailored for WhatsApp Business, streamlining messaging, marketing, and customer support, while also integrating Instagram messaging and live chat functionality for websites. This platform features a collaborative multi-agent inbox, the ability to launch broadcast campaigns, and an intuitive visual chatbot builder that requires no coding skills, along with an AI-powered sales assistant that leverages store product data and policies. Among its e-commerce capabilities, it provides reminders for abandoned carts, updates about orders and shipping, verification for cash-on-delivery transactions, and strategies to encourage prepaid checkouts. Furthermore, the platform boasts seamless integration with Shopify and WooCommerce, as well as booking and property management systems, enabling teams to automate customer interactions and utilize developer APIs through the Advance plan. Primarily aimed at online retailers, direct-to-consumer brands, and service-focused businesses that connect with customers via messaging, WALoops enhances communication efficiency and boosts customer engagement, ultimately leading to increased sales and customer satisfaction. Overall, its diverse functionalities make it an invaluable tool for businesses seeking to elevate their customer interaction strategies.

What is Vilva D2C?

Vilva D2C functions as a holistic SaaS ecommerce platform specifically designed for Indian direct-to-consumer brands. It features an all-in-one admin dashboard that simplifies the process of launching and managing online stores, addressing multiple elements including storefront aesthetics, product inventory oversight, payment processing, logistics for shipping, order tracking, and customer interaction, as well as functionalities for promotions, customer reviews, blogs, and additional content pages. Furthermore, the platform integrates WhatsApp Business marketing capabilities, allowing merchants to re-engage potential customers with abandoned-cart reminders sent through WhatsApp. It also supports payment collection and oversees shipping operations using tools like Razorpay for transactions and Shiprocket for delivery services, while providing an MCP connection for seamless integration with AI applications to enhance store data handling. Tailored specifically for the needs of Indian D2C merchants, Vilva D2C enables users to manage their storefronts, checkout systems, and everyday business operations from a single, cohesive ecommerce interface, ultimately streamlining the challenges associated with online retailing. By offering such a comprehensive suite of features, Vilva D2C not only equips brands to concentrate on their growth trajectory but also guarantees a smooth and enjoyable shopping experience for their customers, fostering loyalty and satisfaction.

Media

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Media

Integrations Supported

BigCommerce
Guesty
Hostaway
Hostfully
Lodgify
Magento
OwnerRez
Shopify
Wix
WooCommerce

Integrations Supported

Model Context Protocol (MCP)
Razorpay
Shiprocket
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/month
Starter is $9.99/month; Premium is $24.99/month; Advance is $49.99/month. Meta bills WhatsApp message charges directly at its rates; WALoops says it adds no per-message markup. Enterprise pricing is by request.
Free Trial Offered?

Pricing Information

₹799/month
The Starter plan is ₹799/month, billed annually, and has a 2.0% transaction fee. There are no setup fees or lock-in contracts.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Varni Infotech

Date Founded

2026

Company Location

India

Company Website

waloops.com

Company Facts

Organization Name

Vilva Networks

Date Founded

2015

Company Location

India

Company Website

vilvad2c.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

eCommerce

Not specified

Shopping Cart

Not specified

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Popular Alternatives

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