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What is Wati?

Wati provides a comprehensive WhatsApp API solution tailored for small and medium-sized businesses. By utilizing advanced chatbots, APIs, integrations, and customer intelligence features, WATI facilitates effective sales, marketing, and customer support services. Currently, more than 6,000 brands across 78 nations have adopted WATI, resulting in a remarkable $35 million in sales, a 72% boost in customer acquisition rates, an 87% enhancement in customer satisfaction levels, and a reduction of $10,000 in support expenses. This widespread success showcases WATI's impact on the growth and efficiency of its users.

What is Cloodo WhatsApp CRM?

Cloodo WhatsApp is a comprehensive platform that integrates essential features designed to enhance business operations, streamline processes, and elevate customer experiences. Among its key functionalities are: 1. Customer Interaction: Efficiently manage conversations with clients to ensure outstanding service delivery. 2. Sales Enhancement: Utilize customer data to identify and nurture potential clients. 3. Cross-selling and Upselling: Suggest relevant products based on individual customer preferences to boost revenue. 4. Customer Engagement: Facilitate seamless communication with customers through an intuitive interface. 5. Team Communication: Leverage valuable customer insights to aid in strategic planning. 6. Communication Center: Centralize all customer interactions and support queries for easier management. 7. Contact Import: Automatically add new contacts to the system for convenience. As a CRM that harnesses the capabilities of WhatsApp, Cloodo WhatsApp aims to foster stronger customer relationships while driving sales growth effectively. Ultimately, this platform stands out as a vital tool for any business looking to optimize its customer service and achieve sales success.

Media

Media

No images available

Integrations Supported

Pabbly Connect
Shopify
WhatsApp
Google Sheets
HelloLeads
HubSpot CRM
HubSpot Customer Platform
Klaviyo
MYVYAY
Swift AMS
Truto
Typof
VerbaFlo
WiserReview
WooCommerce
Workers by Delos
Workpex
Zapier

Integrations Supported

Pabbly Connect
Shopify
WhatsApp
Facebook Messenger
Wix

API Availability

Has API

API Availability

Pricing Information

$40 per month
Free Trial Offered?

Pricing Information

$12
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wati

Date Founded

2015

Company Location

Hong Kong

Company Website

wati.io

Company Facts

Organization Name

Cloodo

Date Founded

2001

Company Location

United States

Company Website

Cloodo.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Omni-Channel
Pre-configured Bot

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Quotes / Proposals
Segmentation
Task Management

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