Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • kama.ai Reviews & Ratings
    9 Ratings
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website
  • AmpiFire Reviews & Ratings
    57 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,035 Ratings
    Company Website

What is Wati?

Wati provides a comprehensive WhatsApp API solution tailored for small and medium-sized businesses. By utilizing advanced chatbots, APIs, integrations, and customer intelligence features, WATI facilitates effective sales, marketing, and customer support services. Currently, more than 6,000 brands across 78 nations have adopted WATI, resulting in a remarkable $35 million in sales, a 72% boost in customer acquisition rates, an 87% enhancement in customer satisfaction levels, and a reduction of $10,000 in support expenses. This widespread success showcases WATI's impact on the growth and efficiency of its users.

What is LimeChat?

Enhance your brand's growth with an innovative level 3 conversational AI chatbot crafted specifically for the e-commerce sector. This intelligent assistant supports customers throughout their shopping journey, from exploring products to completing purchases, across multiple platforms including websites, mobile apps, Messenger, WhatsApp, Instagram, and SMS. By utilizing communication channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly minimize customer drop-off rates at every point in the buying process. Our sophisticated AI chatbot, designed for e-commerce entities, effectively reduces bounce rates by offering instant support to customers when they need it the most. Engage with shoppers who prefer chat-based buying through features like Click to WhatsApp, Click to Messenger, and Google Adlingo advertisements, thereby enhancing their overall shopping experience. Moreover, you can re-engage past customers via chat remarketing initiatives, which can boost open rates significantly. With strong backend integration, the Limechat chatbot guarantees that customers receive timely notifications about their shipping progress. It also simplifies the handling of post-purchase questions related to order modifications and cancellations through automated workflows, resulting in an impressive decrease in resolution times by as much as 90%. This groundbreaking technology not only elevates customer satisfaction but also promotes repeat transactions by cultivating deeper connections with your customers, ultimately contributing to long-term brand loyalty. Additionally, the chatbot's ability to learn and adapt improves its effectiveness over time, making it an invaluable asset for any e-commerce business looking to thrive in a competitive market.

Media

Media

Integrations Supported

Shopify
WhatsApp
CRMJIO
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Nekton.ai
Pabbly Connect
Sell.Do
Truto
Typof
WiserReview
WooCommerce
Workers by Delos
Workpex
Zapier
Zoho CRM

Integrations Supported

Shopify
WhatsApp
Facebook Messenger
Instagram

API Availability

Has API

API Availability

Pricing Information

$40 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Wati

Date Founded

2015

Company Location

Hong Kong

Company Website

wati.io

Company Facts

Organization Name

LimeChat

Date Founded

2020

Company Location

India

Company Website

www.limechat.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Omni-Channel
Pre-configured Bot

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Popular Alternatives

Popular Alternatives

Verifast Reviews & Ratings

Verifast

Verifast AI
Engati Reviews & Ratings

Engati

Engati Technologies