Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • kama.ai Reviews & Ratings
    9 Ratings
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website
  • AmpiFire Reviews & Ratings
    57 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,035 Ratings
    Company Website

What is Wati?

Wati provides a comprehensive WhatsApp API solution tailored for small and medium-sized businesses. By utilizing advanced chatbots, APIs, integrations, and customer intelligence features, WATI facilitates effective sales, marketing, and customer support services. Currently, more than 6,000 brands across 78 nations have adopted WATI, resulting in a remarkable $35 million in sales, a 72% boost in customer acquisition rates, an 87% enhancement in customer satisfaction levels, and a reduction of $10,000 in support expenses. This widespread success showcases WATI's impact on the growth and efficiency of its users.

What is Picky Assist?

The significance of effective communication in a business setting is widely recognized. Teambox emerged following thorough analysis of the competitive landscape concerning similar offerings. Our goal was to ensure we addressed every necessary aspect for enterprises aiming to elevate their customer service and provide a collaborative platform for their teams. By integrating your entire workforce into one cohesive system, you can efficiently handle customer inquiries from both WhatsApp and Facebook Messenger. Additionally, you can establish distinct Departments within your team to enhance organization. Furthermore, it is possible to direct specific conversations to the relevant departments based on the message's context or specific customer attributes, ensuring that inquiries, such as product-related questions, reach the right team promptly for a more effective response. This streamlined approach not only improves efficiency but also enhances customer satisfaction.

Media

Media

Integrations Supported

Google Sheets
HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zapier
Zoho CRM
CRMJIO
Nekton.ai
Pabbly Connect
Salesforce
Truto

Integrations Supported

Google Sheets
HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zapier
Zoho CRM
Brevo
Formstack
Tray.ai
Weebly
WordPress
Zendesk
monday AI work platform

API Availability

Has API

API Availability

Pricing Information

$40 per month
Free Trial Offered?

Pricing Information

$14 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Wati

Date Founded

2015

Company Location

Hong Kong

Company Website

wati.io

Company Facts

Organization Name

Picky Assist

Date Founded

2018

Company Location

United States

Company Website

pickyassist.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Omni-Channel
Pre-configured Bot

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Popular Alternatives

Popular Alternatives