Ratings and Reviews 2 Ratings
Ratings and Reviews 0 Ratings
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What is WISMOlabs?
WISMOlabs is a powerful solution designed to enhance post-purchase customer service for eCommerce retailers. It offers features such as shipment tracking, timely notifications, and more, ensuring that customers are engaged when they are most receptive. By fostering brand loyalty through personalized interactions and smart marketing, this tool keeps customers informed throughout their order journey. Retailers utilizing WISMOlabs can achieve an impressive ROI of 20-30X, boost brand loyalty, and enhance customer lifetime value (LTV) by at least 100%. Additionally, it helps improve customer satisfaction rates and can reduce WISMO-related support inquiries by up to 90%. When customers feel confident in your service and experience high-quality support, they are more likely to make repeat purchases. It's crucial to present relevant marketing content at the right moments to maximize engagement. Research shows that customers typically check on their orders between three to six times, highlighting the importance of a seamless tracking experience, which is the retailer's responsibility rather than that of the shipping carrier. Therefore, creating a smooth and hassle-free post-purchase process is essential for maintaining customer trust and loyalty.
What is AfterShip?
Gather essential tracking details in one place to quickly resolve delivery challenges. Improve the experience after purchase to nurture customer loyalty and increase sales potential. Keep communication lines open with customers through consistent post-purchase engagement. Gain valuable insights into your shipping performance and the complete post-purchase experience. Uphold top-notch standards for protecting information security and privacy. Simplify the management of multiple stores by effortlessly creating different organizations. This efficient method not only boosts operational productivity but also significantly enhances the overall experience for customers, encouraging repeat business and satisfaction.
Integrations Supported
Klaviyo
Shopify
Canopy
Ecwid
Faraday
Foursixty
Integrate.io
Kleene
KonnectzIT
Maropost
Integrations Supported
Klaviyo
Shopify
Canopy
Ecwid
Faraday
Foursixty
Integrate.io
Kleene
KonnectzIT
Maropost
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WISMOlabs
Date Founded
2018
Company Location
United States
Company Website
wismolabs.com
Company Facts
Organization Name
AfterShip
Date Founded
2012
Company Location
United States
Company Website
www.aftership.com
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management