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What is WISMOlabs?

WISMOlabs is a powerful solution designed to enhance post-purchase customer service for eCommerce retailers. It offers features such as shipment tracking, timely notifications, and more, ensuring that customers are engaged when they are most receptive. By fostering brand loyalty through personalized interactions and smart marketing, this tool keeps customers informed throughout their order journey. Retailers utilizing WISMOlabs can achieve an impressive ROI of 20-30X, boost brand loyalty, and enhance customer lifetime value (LTV) by at least 100%. Additionally, it helps improve customer satisfaction rates and can reduce WISMO-related support inquiries by up to 90%. When customers feel confident in your service and experience high-quality support, they are more likely to make repeat purchases. It's crucial to present relevant marketing content at the right moments to maximize engagement. Research shows that customers typically check on their orders between three to six times, highlighting the importance of a seamless tracking experience, which is the retailer's responsibility rather than that of the shipping carrier. Therefore, creating a smooth and hassle-free post-purchase process is essential for maintaining customer trust and loyalty.

What is Keyura Cloud?

This solution is perfectly suited for shipping and container transport companies that function across multiple modes of transport including land, sea, and air. If you’re looking to improve the experience of shipment tracking while worrying about the usual time and expenses that come with such upgrades, we offer assistance in integrating smoothly with various Transportation Management Systems (TMS). By incorporating a user-friendly tracking feature on your website and mobile application, your customers can easily keep an eye on their shipments without facing any difficulties. There is no need for complicated external links or cumbersome software logins; simply visiting your website or downloading the app from Google Play or the Apple App Store is all it takes. By providing focused tracking and visibility solutions, you can boost your company's efficiency and enhance service quality for your customers, customer service teams, and suppliers alike, creating a unified experience for everyone involved. Our distinctive tracking web app system allows you to set yourself apart from your top competitors, enhancing your brand's standing in the logistics sector. This innovative tracking method not only simplifies operations but also strengthens connections with all stakeholders, paving the way for future collaborations and improvements. Such advancements can ultimately lead to heightened customer satisfaction and loyalty, further solidifying your company's position in the marketplace.

Media

Media

Integrations Supported

BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations Supported

BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$350 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WISMOlabs

Date Founded

2018

Company Location

United States

Company Website

wismolabs.com

Company Facts

Organization Name

Keyura Cloud

Company Location

United Kingdom

Company Website

www.keyura.cloud/

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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