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What is WORKetc?

WORKetc is a cloud-based platform designed specifically for small businesses, enabling them to thrive on a global scale. It stands out as the only integrated solution that combines CRM, project management, billing, help desk, reporting, and collaboration functionalities into one cohesive system. With WORKetc, your entire team can work together effortlessly in a single environment. This platform serves as a central hub for supporting, selling, and delivering exceptional service to customers. Its web and mobile applications allow you to oversee your business operations from anywhere—be it your office, home, or while traveling. Bid farewell to the hassle of complex integrations and costly applications. By utilizing WORKetc, you can enhance your business's growth and significantly boost productivity. The platform meticulously logs every interaction and activity related to your contacts, allowing you to easily browse timelines or filter through records. Additionally, you can access detailed activity histories for each employee. By consolidating all your data into one system, you can eliminate the need to switch between different applications, ensuring a more streamlined and efficient workflow while enhancing overall business management.

What is Cruz RMM?

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

Media

Media

Integrations Supported

Box
Dropbox
Evernote
Google Calendar
Google Drive
Google Workspace
Microsoft Outlook
QuickBooks Online
Xero

Integrations Supported

Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow

API Availability

Has API

API Availability

Has API

Pricing Information

$78.00
Price includes 2 users; max of 2 users
Free Trial Offered?

Pricing Information

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WORKetc

Date Founded

2009

Company Location

Australia

Company Website

www.worketc.com

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

resources.doradosoftware.com/cruz-rmm

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Network Mapping

Not specified

Work Management

CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Messaging / Discussion
Project Management
Reporting / Analytics
Task Management
Time Tracking

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

Hardware Monitoring

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management
Maintenance Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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