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What is WORKetc?

WORKetc is a cloud-based platform designed specifically for small businesses, enabling them to thrive on a global scale. It stands out as the only integrated solution that combines CRM, project management, billing, help desk, reporting, and collaboration functionalities into one cohesive system. With WORKetc, your entire team can work together effortlessly in a single environment. This platform serves as a central hub for supporting, selling, and delivering exceptional service to customers. Its web and mobile applications allow you to oversee your business operations from anywhere—be it your office, home, or while traveling. Bid farewell to the hassle of complex integrations and costly applications. By utilizing WORKetc, you can enhance your business's growth and significantly boost productivity. The platform meticulously logs every interaction and activity related to your contacts, allowing you to easily browse timelines or filter through records. Additionally, you can access detailed activity histories for each employee. By consolidating all your data into one system, you can eliminate the need to switch between different applications, ensuring a more streamlined and efficient workflow while enhancing overall business management.

What is IR Collaborate?

Unified communications and collaboration platforms serve as critical components for numerous essential business functions. As the trend of hybrid work environments continues to rise alongside the demand for a seamless user experience, ensuring consistent uptime, quick problem resolution, and valuable analytics has never been more important. Utilize the insights required to discover creative ways to connect people, no matter where they are located. It is vital for the tools your organization relies on to operate effortlessly, thereby enhancing team communication and collaboration. With IR Collaborate, you can ensure that communication remains uninterrupted, whether your employees are working on-site or remotely. Furthermore, you can significantly decrease helpdesk requests and shorten troubleshooting times through proactive intelligent alerts that anticipate problems by analyzing trends and current data, ultimately leading to improved efficiency. This method not only conserves time but also cultivates a workforce that is more engaged and interconnected, fostering a positive organizational culture. Embracing these solutions can empower your team to work more effectively and collaboratively, driving overall business success.

Media

Media

Integrations Supported

Box
Dropbox
Evernote
Google Calendar
Google Drive
Google Workspace
Microsoft Outlook
QuickBooks Online
Xero

Integrations Supported

Box
Dropbox
Evernote
Google Calendar
Google Drive
Google Workspace
Microsoft Outlook
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$78.00
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WORKetc

Date Founded

2009

Company Location

Australia

Company Website

www.worketc.com

Company Facts

Organization Name

IR

Date Founded

1988

Company Location

Australia

Company Website

www.ir.com/products/collaborate

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Categories and Features

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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