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What is Warly?

Warly is a digital warranty management solution designed specifically for retailers and service businesses that offer warranties on various products and services, including electronics, solar energy, household appliances, automotive care, repairs, and HVAC systems. Through the platform, employees can create digital warranty passports by entering details about the customer, product, and coverage options; each passport is associated with the issuing company and features terms along with a unique scannable QR code. Businesses can easily share warranty access via QR codes or through messaging apps like WhatsApp, enabling customers to view their warranties without needing to install an app or create an account. Warly aggregates warranty records along with customer data and service history, equipped with powerful search capabilities to effortlessly find products and customers. Users are offered a free workspace that allows the creation of up to 25 lifetime warranty passports, aiming to replace cumbersome paper warranty documents and provide customers with quick access to vital warranty information whenever they need it, thereby improving the overall customer experience. Furthermore, Warly's innovative digital solution not only simplifies warranty management but also enhances efficiency for both businesses and their customers, signaling a significant shift towards a more modern approach in this essential aspect of customer service.

What is Viaduct?

Viaduct employs its unique AI technology to reveal hidden patterns within complex time series data, enabling asset manufacturers and operators to transform this information into lower warranty costs, reduced downtime, and improved customer satisfaction. By identifying anomalies weeks or even months before typical warranty assessments, Viaduct effectively categorizes affected groups using factors such as production batch, assembly line, operational cycles, and environmental conditions. The platform integrates all data from connected assets into one cohesive interface, making it easier to automate problem detection, speed up investigations, and anticipate asset-related risks. Utilizing Viaduct's features allows manufacturers and operators to slash warranty expenses by uncovering core quality issues far earlier than conventional approaches, resulting in an average warranty cost reduction of 12%. Furthermore, they benefit from a 23% decrease in unplanned downtime through proactive AI-driven failure prediction and prevention techniques, while also developing customized maintenance schedules for each asset to enhance both performance and reliability. This all-encompassing strategy not only optimizes operational efficiency but also promotes ongoing advancements in asset management practices. In doing so, Viaduct empowers businesses to maintain a competitive edge in a rapidly evolving market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Warly

Company Location

Lebanon

Company Website

warly.app

Company Facts

Organization Name

Viaduct

Company Location

United States

Company Website

www.viaduct.ai/

Categories and Features

Warranty Management

Not specified

Categories and Features

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