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What is WaterTrax?

WaterTrax is recognized as a leading software provider that aids agencies and utilities in managing their water and wastewater system data. Through the innovative use of technology, we streamline data collection, facilitate automated management, and enable electronic reporting, equipping our clients with vital resources to improve their compliance with regulations and increase data precision. Our solutions allow clients to take command of their data management workflows, ensuring they are well-prepared to tackle any issues that may surface. Ultimately, WaterTrax not only enhances operational efficiency but also fosters a proactive approach to water system management.

What is Utilmate?

Utilmate is an all-encompassing cloud-based solution aimed at streamlining utility billing and customer engagement, managing the entire journey from meter readings to cash collection for a range of utility services, including electricity, water, gas, and wastewater. This innovative platform significantly improves the efficiency of managing meter data, billing processes, payment handling, collections, customer interactions, and reporting, all integrated into a single, flexible system that adapts to various needs. Recognized and adopted by utility companies, embedded networks, body corporates, residents' associations, property management firms, and billing agents across regions such as Australia, New Zealand, North America, and the UK, Utilmate not only reduces manual workloads but also boosts billing accuracy while enhancing customer satisfaction. Its features include adaptable pricing models, easy integrations, options for customer self-service, and powerful automation functionalities, enabling organizations to scale effectively while remaining compliant with evolving industry standards. Furthermore, the platform's intuitive design and comprehensive support services contribute significantly to its standing as a critical tool for effective utility management, making it an essential asset for any organization in the sector seeking to optimize their operational capabilities.

Media

Media

Integrations Supported

Buildium
Ezidebit
GoCardless
Square Payments
Stripe
Xero
Zendesk

Integrations Supported

Buildium
Ezidebit
GoCardless
Square Payments
Stripe
Xero
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1500.00/year/user
Free Version
Free Trial Offered?

Pricing Information

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WaterTrax

Date Founded

2000

Company Location

Canada

Company Website

www.watertrax.com

Company Facts

Organization Name

Utilmate

Date Founded

2018

Company Location

New Zealand

Company Website

www.utilmate.com

Categories and Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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