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What is Wattle AI?

Wattle AI functions as a cloud-based AI receptionist specifically designed for small enterprises and service teams, proficient in handling customer inquiries through phone communication. Available around the clock, it features customizable questions and call flows, keeps track of caller information, and can schedule appointments for users on certain plans. This versatile platform supports web agents, WhatsApp Business calls, and SMS, merging conversations into a centralized inbox that includes customer profiles, call recordings, transcripts, and summaries for an effortless transition between staff members. Teams can tailor voice agents, set up guidelines and protections, prioritize urgent calls, and link a variety of tools such as calendars, spreadsheets, accounting software, and workflow applications. Its wide range of uses encompasses managing after-hours and overflow calls, scheduling appointments, handling job and maintenance requests, addressing inquiries for clinics and salons, restaurant reservations, and conducting follow-ups with team members. Furthermore, the subscription plans come with monthly call minutes, although additional charges may apply for Australian mobile numbers, outbound calls, and transfers, allowing businesses to select the features that best align with their requirements. Ultimately, Wattle AI not only streamlines communication but also boosts customer service efficiency while accommodating a multitude of business functions. By leveraging its capabilities, companies can enhance their operational workflow and deliver superior customer experiences.

What is Infercall?

Infercall operates as a cloud-based AI receptionist designed specifically for small businesses and service-focused teams. It efficiently manages incoming phone calls and website chats by utilizing essential business details like service offerings, pricing, hours of operation, policies, and required documentation. This smart receptionist can respond to frequently asked questions, determine the nature of calls, collect necessary information from callers, transfer calls, or record messages in an organized manner according to the guidelines set by the business. Furthermore, it supports various integrations that enable appointment booking, creation of follow-up tasks or customer records, and drafting of quotes or job creation. The platform provides valuable insights through call summaries, transcripts, recordings, and analytics for a thorough evaluation of performance. Businesses can choose to forward an existing phone number or use a designated Infercall number, with the ability to personalize greetings and languages while managing call functions through an intuitive web dashboard. This service is versatile enough to be applied in numerous sectors, such as trades, home services, salons, dental offices, and any organization that relies on appointment scheduling or inquiry management. By harnessing this advanced technology, companies can significantly improve their customer interaction and streamline their communication processes effectively, leading to enhanced operational efficiency and client satisfaction.

Media

Media

No images available

Integrations Supported

Google Calendar
Google Sheets
Xero
Cal.com
QuickBooks Online
Slack
WhatsApp
Zapier
n8n

Integrations Supported

Google Calendar
Google Sheets
Xero
Calendly
Gmail
Mindbody
Salesforce
ServiceM8
SuiteDash
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.

Pricing Information

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

MOONSHOT VENTURES PTY LTD

Company Location

Australia

Company Website

heywattle.com

Company Facts

Organization Name

Infercall

Date Founded

2025

Company Location

Australia

Company Website

infercall.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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