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What is Wattle AI?

Wattle AI functions as a cloud-based AI receptionist specifically designed for small enterprises and service teams, proficient in handling customer inquiries through phone communication. Available around the clock, it features customizable questions and call flows, keeps track of caller information, and can schedule appointments for users on certain plans. This versatile platform supports web agents, WhatsApp Business calls, and SMS, merging conversations into a centralized inbox that includes customer profiles, call recordings, transcripts, and summaries for an effortless transition between staff members. Teams can tailor voice agents, set up guidelines and protections, prioritize urgent calls, and link a variety of tools such as calendars, spreadsheets, accounting software, and workflow applications. Its wide range of uses encompasses managing after-hours and overflow calls, scheduling appointments, handling job and maintenance requests, addressing inquiries for clinics and salons, restaurant reservations, and conducting follow-ups with team members. Furthermore, the subscription plans come with monthly call minutes, although additional charges may apply for Australian mobile numbers, outbound calls, and transfers, allowing businesses to select the features that best align with their requirements. Ultimately, Wattle AI not only streamlines communication but also boosts customer service efficiency while accommodating a multitude of business functions. By leveraging its capabilities, companies can enhance their operational workflow and deliver superior customer experiences.

What is RipperReceptionist?

RipperReceptionist is a cloud-based AI receptionist designed specifically for accounting and bookkeeping firms across Australia. Operating 24/7, Mia can manage several incoming calls at once while representing the firm's identity. She adeptly identifies callers, understands their needs, collects critical information, and arranges appointments in the practice's calendar on both Pro and Pro Max versions, all while respecting business hours and prior commitments. Equipped with industry-specific vocabulary related to BAS, SMSF, ATO, PAYG, and lodgement, Mia avoids providing tax advice and ensures that callers do not share their tax file numbers until they are officially documented. Incoming calls can be monitored through an intuitive dashboard that displays transcripts and AI-generated summaries for quick reference. The Pro and Pro Max options also facilitate the follow-up of unpaid invoices through email and SMS, enhancing financial management. Additionally, practices can keep their existing phone number while gaining access to web chat features and the capability to export contacts and invoices in a format suitable for Xero imports, although this does not establish a live two-way connection with Xero. This innovative solution ultimately boosts efficiency and streamlines communication for accounting firms, allowing them to manage client interactions more effectively. Overall, RipperReceptionist is a vital resource for practices looking to optimize their operational workflow.

Media

Media

No images available

Integrations Supported

Cal.com
Google Calendar
Google Sheets
QuickBooks Online
Slack
WhatsApp
Xero
Zapier
n8n

Integrations Supported

Stripe

API Availability

API Availability

Has API

Pricing Information

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.

Pricing Information

A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

MOONSHOT VENTURES PTY LTD

Company Location

Australia

Company Website

heywattle.com

Company Facts

Organization Name

Continuous Improvement Advisory Australia

Date Founded

2023

Company Location

Australia

Company Website

ripperreceptionist.com/accountants

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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