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What is WaveStreet?

WaveStreet’s Hosted PBX System is a cloud-based telephony solution that provides a complete business phone system accessible via the internet, allowing management through an online portal without the necessity for on-site hardware. Customers can keep their existing phone numbers while taking advantage of advanced functionalities like auto-attendant, voicemail with voicemail-to-email options, call queuing, improved caller ID, and detailed usage analytics. The service also includes native SIP Trunking to help reduce call costs for VoIP-capable locations and ensures seamless integration with traditional PBX systems through Analog/PRI compatibility. Administrators have access to real-time provisioning tools that allow for the easy addition or removal of extensions, adjustments to call routing, and immediate system performance monitoring. Furthermore, the platform features built-in CRM integrations that are preconfigured for widely-used services such as Salesforce and Zendesk, which enhance workflow efficiency and boost overall productivity. With its user-friendly interface and extensive feature offerings, WaveStreet’s Hosted PBX System stands out as a contemporary solution for businesses aiming to optimize their communication systems and enhance their overall operational efficiency. This flexibility and functionality make it an attractive choice for organizations of all sizes looking to improve their telecommunication capabilities.

What is Horizon Hosted Phone System?

The Horizon phone system is an all-encompassing communication solution that provides an extensive range of both landline and mobile telephony capabilities via an intuitive web interface. As the foremost cloud telephony choice available in the market, Horizon features a robust set of tools tailored to meet the requirements of businesses, regardless of their size or structure. Cavendish has established itself as a leader in delivering the Horizon system, gaining deep knowledge in its setup, installation, training, and support for diverse phone system configurations that today’s enterprises need. With the ability to implement auto attendant functionalities, organizations can enhance call routing efficiency by offering callers various menu options to choose from. Moreover, users enjoy the convenience of accessing their phone numbers and adjusting settings from any authorized device within the company, which significantly boosts communication flexibility and operational efficiency. This level of adaptability positions Horizon as an essential resource for contemporary businesses striving to refine their telephony strategies while also promoting seamless connectivity across teams and clients. Ultimately, the combination of advanced features and user-centric design ensures that businesses can remain competitive in an increasingly digital landscape.

Media

Media

Integrations Supported

Salesforce
Zendesk

Integrations Supported

3CX
Cisco Secure Cloud Analytics
Cloud9
Gamma
InVentry
MiCloud Connect
Microsoft 365
Microsoft Outlook
Microsoft Teams
Obihai
Skype

API Availability

API Availability

Pricing Information

$14.99 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

WaveStreet

Date Founded

2000

Company Location

United States

Company Website

wavestreet.com

Company Facts

Organization Name

Cavendish

Company Location

United Kingdom

Company Website

www.cavcoms.com/horizon/

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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