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What is Wavetec Queue Management?

Wavetec offers advanced Queue Management Solutions that can significantly shorten customer wait times, enhance the management of lines, and boost overall revenue. Utilizing the Wavesphere Philosophy, which emphasizes organizing, engaging, and interpreting waiting times and data from various service points, Wavetec's customer experience solutions aim to elevate the overall experience at critical interaction points. Their queuing system effectively addresses the challenges posed by long wait times and queues, which often lead to dissatisfaction among consumers in sectors like banking, healthcare, and government services. As a prominent global player in the queue management systems industry, Wavetec boasts over 27 years of expertise in optimizing customer flow and queue management through both virtual and linear solutions, along with appointment scheduling and queuing applications. Additionally, the company provides visitor flow monitoring software, further enhancing its ability to streamline operations and improve customer satisfaction across multiple sectors. Through these innovations, Wavetec continues to set the standard for efficiency and effectiveness in queue management.

What is Waitwhile?

Waitwhile is an innovative platform designed for managing schedules and waitlists, assisting over 20,000 businesses in reducing wait times and enhancing customer experiences. The service addresses various queuing challenges by allowing patrons to check in online, providing real-time wait time updates, and keeping guests informed through SMS and email notifications. Moreover, it offers seamless integration with its robust API, enabling users to customize their experience. The platform allows for unlimited usage with coverage for up to 100 guests annually, ensuring that businesses can efficiently handle their customer flow. This comprehensive approach not only improves operational efficiency but also significantly elevates customer satisfaction.

Media

Media

Integrations Supported

Microsoft Office 2021
Pulse SMS
WhatsApp

Integrations Supported

CloudShow
Craft CMS
ElectroNeek
Mailchimp
Salesforce
Stackreaction

API Availability

API Availability

Pricing Information

contact to get quote
Free Trial Offered?

Pricing Information

$59.00/month
Free $0
Up to 100 waitlisted guest parties per month

Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month

Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month

Enterprise- contact us so we can prepare a tailor-made plan for your organization
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Wavetec

Date Founded

1987

Company Location

United Arab Emirates

Company Website

www.wavetec.com

Company Facts

Organization Name

Waitwhile

Date Founded

2016

Company Location

United States

Company Website

waitwhile.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Contactless
Customer Surveys
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Virtual Queue

Categories and Features

Patient Scheduling

Not specified

Queue Management

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Wait List Management
Waitstaff Management

Waitlist

Not specified

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