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What is Wayvee?

The Wayvee device, which is in constant operation within stores year-round, enables the collection of customer satisfaction and engagement metrics from every individual who interacts with your merchandise. By leveraging Radio Frequency (RF) wave technology in combination with advanced AI algorithms, Wayvee provides real-time insights into customer satisfaction and engagement levels in retail settings. It evaluates emotional responses discreetly, eliminating the need for surveys or cameras, thereby ensuring customer privacy while delivering immediate feedback. This real-time information empowers retailers to significantly enhance the shopping experience, leading to greater revenue potential. Retailers benefit from an intuitive client dashboard that allows them to view C-SAT data and other essential metrics through instantaneous reporting, seamlessly integrating this information into any existing data management system via the Wayvee API, which also contributes to reducing costs and streamlining data collection. Detailed reports that include C-SAT scores and various engagement metrics equip retailers with valuable insights necessary for making educated decisions and further refining customer relations. In this way, Wayvee not only simplifies the feedback process but also bolsters the overall retail strategy by honing in on customer preferences, ultimately paving the way for improved business outcomes. Furthermore, the device's ability to adapt to changing customer sentiments ensures that retailers remain responsive to their clientele's needs.

What is CRM-Now?

CRM-Now’s CRM On-Demand presents a perfect solution for small to medium businesses aiming to improve their sales processes, efficiently monitor opportunities, and enhance customer satisfaction. This cloud-based CRM platform has been thoughtfully crafted to provide a thorough online system, guaranteeing quick access, ease of use, and strong performance even during peak usage times, while also improving browser compatibility. It boasts integrations with various standard business applications, allowing for smooth incorporation into current business practices. Built on an open-source framework, CRM-Now’s system is subjected to extensive testing and implementation, ensuring outstanding usability and reliability. With all software being publicly accessible, organizations benefit from the flexibility of avoiding confinement to a single vendor's proprietary solution. This adaptability not only encourages innovation but also enables companies to customize the CRM system according to their specific requirements, ensuring a more tailored experience for users. Ultimately, CRM-Now’s offering stands out as a versatile tool that can evolve alongside a business’s growth and changing needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wayvee

Date Founded

2023

Company Location

United States

Company Website

wayvee.com

Company Facts

Organization Name

CRM-Now

Date Founded

2011

Company Location

Germany

Company Website

www.crm-now.de/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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