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What is Wayvee?

The Wayvee device, which is in constant operation within stores year-round, enables the collection of customer satisfaction and engagement metrics from every individual who interacts with your merchandise. By leveraging Radio Frequency (RF) wave technology in combination with advanced AI algorithms, Wayvee provides real-time insights into customer satisfaction and engagement levels in retail settings. It evaluates emotional responses discreetly, eliminating the need for surveys or cameras, thereby ensuring customer privacy while delivering immediate feedback. This real-time information empowers retailers to significantly enhance the shopping experience, leading to greater revenue potential. Retailers benefit from an intuitive client dashboard that allows them to view C-SAT data and other essential metrics through instantaneous reporting, seamlessly integrating this information into any existing data management system via the Wayvee API, which also contributes to reducing costs and streamlining data collection. Detailed reports that include C-SAT scores and various engagement metrics equip retailers with valuable insights necessary for making educated decisions and further refining customer relations. In this way, Wayvee not only simplifies the feedback process but also bolsters the overall retail strategy by honing in on customer preferences, ultimately paving the way for improved business outcomes. Furthermore, the device's ability to adapt to changing customer sentiments ensures that retailers remain responsive to their clientele's needs.

What is Mi9 Retail?

Our extensive range of retail enterprise solutions provides retailers with sophisticated tools for inventory management and engaging with customers, which leads to stronger customer loyalty, greater profit margins, and a more enthusiastic workforce. Mi9 enables leading retailers to optimize their entire Plan-to-Sell® process, covering all aspects from product planning and management to sales across physical stores, online platforms, and multiple devices. Our corporate retail systems enhance demand forecasting, planning, and merchandise management, while our point-of-purchase systems help boost revenue and customer engagement. Furthermore, our analytics tools streamline the process of gaining valuable insights. Utilizing cutting-edge technology in AI and machine learning, Mi9's cloud-based solutions elevate system intelligence, automate routine tasks, and facilitate exception-driven workflows. Mi9 Retail is committed to empowering retailers to achieve their goals, allowing them to effectively increase revenue, improve margins, and reduce costs. By focusing on innovation and flexibility, we ensure our clients can stay ahead in a fast-changing market environment, adapting to new trends and challenges effortlessly. Our commitment to enhancing retailer capabilities positions them for sustained success in the competitive landscape.

Media

Media

Integrations Supported

Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Halla
Onfleet
Planalytics

Integrations Supported

Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Halla
Onfleet
Planalytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wayvee

Date Founded

2023

Company Location

United States

Company Website

wayvee.com

Company Facts

Organization Name

Mi9 Retail

Date Founded

1980

Company Location

United States

Company Website

mi9retail.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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