Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Quant Reviews & Ratings
    86 Ratings
    Company Website
  • SMS Storetraffic Reviews & Ratings
    132 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    332 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    43 Ratings
    Company Website
  • Bravo POS for Gun Stores Reviews & Ratings
    76 Ratings
    Company Website
  • Blumira Reviews & Ratings
    150 Ratings
    Company Website

What is Wayvee?

The Wayvee device, which is in constant operation within stores year-round, enables the collection of customer satisfaction and engagement metrics from every individual who interacts with your merchandise. By leveraging Radio Frequency (RF) wave technology in combination with advanced AI algorithms, Wayvee provides real-time insights into customer satisfaction and engagement levels in retail settings. It evaluates emotional responses discreetly, eliminating the need for surveys or cameras, thereby ensuring customer privacy while delivering immediate feedback. This real-time information empowers retailers to significantly enhance the shopping experience, leading to greater revenue potential. Retailers benefit from an intuitive client dashboard that allows them to view C-SAT data and other essential metrics through instantaneous reporting, seamlessly integrating this information into any existing data management system via the Wayvee API, which also contributes to reducing costs and streamlining data collection. Detailed reports that include C-SAT scores and various engagement metrics equip retailers with valuable insights necessary for making educated decisions and further refining customer relations. In this way, Wayvee not only simplifies the feedback process but also bolsters the overall retail strategy by honing in on customer preferences, ultimately paving the way for improved business outcomes. Furthermore, the device's ability to adapt to changing customer sentiments ensures that retailers remain responsive to their clientele's needs.

What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$23.99 per month
Billed annually
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Wayvee

Date Founded

2023

Company Location

United States

Company Website

wayvee.com

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Categories and Features

Categories and Features

Customer Satisfaction

Analytics
Call Reporting
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

NPS

Not specified

Survey

Data Analysis Tools
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Store360 Reviews & Ratings

Store360

Vision Group Retail

Popular Alternatives

XPLN Suite Reviews & Ratings

XPLN Suite

XPLN GmbH