Ratings and Reviews 3 Ratings
Ratings and Reviews 0 Ratings
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iPlumiPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations. Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is Weave?
What’s the point of relying on multiple systems when a single solution can handle everything? Weave simplifies communication for patients, clients, and customers, enhancing efficiency both in the office and remotely. This streamlined communication is particularly beneficial in the context of the COVID pandemic. By using Weave, connecting with clients and patients becomes a straightforward process. It ensures that important messages are delivered promptly and effectively, fostering better relationships and improving overall service.
What is SurgyCRM?
SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.
Integrations Supported
4D EMR
AVImark
Advantage SMART Practice
Cloud9
CodeKeep
Curve Hero
Dentrix
Dentrix Enterprise
Easy Dental
Eyefinity EHR
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Weave
Date Founded
2011
Company Location
United States
Company Website
www.getweave.com
Company Facts
Organization Name
Surgy Innovation Labs
Date Founded
2020
Company Location
India
Company Website
surgy.health/products/surgy-crm
Categories and Features
Ambulatory Surgery Center (ASC)
Not specified
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Payments
Recurring Appointments
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Business Text Messaging
Not specified
Business VoIP
Call Recording
Contact Management
IVR / Voice Recognition
Call Tracking
Call Recording
Call Routing
Caller Identification
Contact Management
Appointment Management
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Reporting/Analytics
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Customer Engagement
Not specified
Customer Feedback
Alerts / Notifications
Negative Feedback Management
Dental
Not specified
Email Marketing
Customer Surveys
Drip Campaigns
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Predictive Analytics
HIPAA Compliant Messaging
Not specified
Internal Communications
App Integration
Chat/Messaging
IVR
Call Logging
Call Recording
Call Routing
Voice Mail
Lead Management
Campaign Management
Local Marketing
CRM
Email Marketing
Review Management
Loyalty Management
CRM
Customer Activity Tracking
Medical Scheduling
Not specified
Optometry
Not specified
Patient Case Management
Not specified
Patient Engagement
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified
Payment Processing
Debit Card Support
Mobile Payments
Online Payments
Recurring Billing
Review Management
Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Spa
Not specified
Team Chat
Not specified
Team Communication
Audio Calls
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Task Management
Telephony
Auto-Dialer
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail
Veterinary
Not specified
Veterinary Appointment Scheduling
Not specified
Categories and Features
Healthcare CRM
Not specified
Patient Relationship Management (PRM)
Not specified