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What is MCCi?
MCCi provides a comprehensive array of GovTech solutions that aim to free organizations from the cumbersome manual tasks commonly associated with document management, permitting and licensing, records requests, case management, and other essential operations. Their business process automation tools seamlessly combine Laserfiche enterprise content management with advanced technologies such as AI, electronic signatures, intelligent document processing, robotic process automation, forms, workflows, records management, and system integrations, all geared towards centralizing data and reducing unnecessary workloads. By adopting these modern solutions, teams can completely remove the reliance on filing cabinets, shared drives, paper forms, follow-up calls, and outdated technologies, transitioning instead to searchable digital repositories and efficient automated processes that guarantee documents are secure, organized, and compliant throughout their entire lifecycle. The platform excels in managing public records requests, offering customized workflows for FOIA, elections, building records, subpoenas, interagency requests, liens, and medical billing. With the implementation of these innovative tools, organizations not only improve their operational efficiency but also gain the capacity to concentrate on more strategic, high-value initiatives that can drive growth and success. Ultimately, embracing such technological advancements positions organizations for future challenges and opportunities.
Integrations Supported
Laserfiche
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WebQA
Date Founded
2000
Company Location
United States
Company Website
www.webqa.net
Company Facts
Organization Name
MCCi
Company Location
United States
Company Website
mccinnovations.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management