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Ratings and Reviews 16 Ratings
What is Webex Connect?
This Communications Platform as a Service (CPaaS), featuring an API and low-code functionality, is designed to help businesses reduce costs, streamline workflows, and accelerate IT projects. With an easy-to-use drag-and-drop editor filled with powerful building blocks (nodes), users can swiftly create and automate customer journeys. Embracing low-code development can notably decrease the time it takes to launch new applications and enhance customer experiences. The platform enables seamless event consumption from existing systems to kickstart customer communication workflows, ensuring a smooth integration of customer interactions with backend processes for comprehensive automation from beginning to end. Users can easily test, launch, and refine workflows within a secure and scalable serverless environment. Moreover, the platform offers a diverse selection of communication APIs and SDKs, including SMS, voice, push notifications, RCS, WhatsApp, and video, empowering businesses to connect with customers through their preferred channels. This adaptability not only amplifies customer engagement but also boosts operational efficiency across multiple platforms, ultimately driving success in a competitive market. Additionally, the user-friendly design encourages innovation and quick responses to shifting market demands, further solidifying its value proposition for enterprises.
What is Signalmash?
Signalmash is a communications platform built for teams that need both robust infrastructure and direct, responsive support from real people.
Instead of layered plans and slow ticket systems, we provide straightforward access to experts who help you move faster and improve customer engagement. Enterprise customers collaborate with our engineers through a dedicated Slack workspace.
Our platform connects directly to Tier-1 carriers including AT&T, Verizon, and T-Mobile, and delivers a 94% first-time approval rate for 10DLC registrations.
Capabilities
Messaging
SMS (10DLC, short code, toll-free)
RCS messaging with rich media via API and no-code tools
Voice
SIP trunking, VoIP, inbound and outbound calling
Numbers & Identity
Local, toll-free, and short code numbers
Branded Caller ID (BCID)
Data & Lookup
CNAM (caller ID) data
Carrier and line-type identification (wireline vs. wireless)
Federal DNC status checks
Signalmash brings together carrier-grade performance with a hands-on, partnership-driven support experience.
Integrations Supported
BasicOps
Cal ID
NiCE CXone Mpower
Recall.ai
Rootly
Salesforce Agentforce Service
ServiceNow
Stackreaction
Webex Campaign
Webex Engage
Integrations Supported
BasicOps
Cal ID
NiCE CXone Mpower
Recall.ai
Rootly
Salesforce Agentforce Service
ServiceNow
Stackreaction
Webex Campaign
Webex Engage
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cisco
Date Founded
1984
Company Location
United States
Company Website
imimobile.com/products/webex-connect
Company Facts
Organization Name
Signalmash
Date Founded
2020
Company Location
United States
Company Website
signalmash.com
Categories and Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win