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What is Webio?
Webio excels in the realm of conversational AI tailored for customer engagement.
By streamlining the process of customer interaction, Webio's conversational AI serves as a comprehensive hub, overseeing all aspects of communication with clients.
Customers have the freedom to engage through their preferred channels and can seamlessly connect with live agents while maintaining the context of the conversation. Whether they remain on a single platform or transition between various channels, Webio is equipped to manage it all effortlessly.
The platform is designed with user-friendliness in mind. Utilizing advanced machine learning, natural language understanding, and AI, Webio's conversational AI accurately discerns customer intentions and fosters favorable outcomes. By automating routine interactions, Webio's AI chatbots enable live agents to concentrate on more complex and valuable discussions, thereby boosting overall efficiency. This approach has garnered appreciation from customers, agents, and the organization alike, contributing to a more effective engagement strategy.
What is ENCredible?
ENCredible represents an advanced Digital Collection-as-a-Service (DCaaS) solution aimed at helping banks and financial organizations optimize the assessment of a consumer's financial capability and readiness to pay, which in turn enables the creation and implementation of the most suitable treatment strategies. By harnessing the capabilities of machine learning and artificial intelligence (ML and AI), it supports efficient outreach efforts across a variety of online platforms, thereby providing significant agility and scalability. Moreover, the platform enhances its treatment methods through ongoing refinement driven by automated insights from ML and AI technologies. From the outset of digital interactions with consumers on numerous channels to facilitating swift payment retrieval, ENCredible serves as a holistic and cohesive digital collections framework. It also integrates smoothly with data aggregation services, payment gateway providers, and an array of digital communication applications. Through the adoption of ENCredible DCaaS, financial institutions can transition to a more intelligent and contemporary debt collection approach, leading to improvements in operational efficiency and customer engagement. This shift not only boosts collection success rates but also nurtures stronger relationships with consumers, ultimately benefiting the financial ecosystem as a whole. Such advancements pave the way for a more customer-centric approach in the debt collection landscape.
Integrations Supported
Facebook Messenger
Viber
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Webio
Date Founded
2016
Company Location
Ireland
Company Website
www.webio.com
Company Facts
Organization Name
Enterprise Tiger
Company Location
India
Company Website
www.entiger.co/encredible
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Categories and Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management