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What is WebsiteChat?

WebsiteChat is a powerful no-code AI assistant designed to seamlessly embed within any website or web-based application, delivering instant, automated responses that enhance visitor engagement. Developed by NFN Labs, this smart chatbot reduces support team workloads and boosts lead qualification by automating conversations without relying on live agents or rigid rule-based chatbots. The assistant is trained on your own unique data assets—including PDFs, help center content, product manuals, and site information—ensuring it provides accurate, contextually relevant answers to a broad range of questions. Whether addressing technical product inquiries or navigating policy details, WebsiteChat offers smooth, human-like dialogue that improves user experience. It features a simple setup process requiring no coding skills, with customizable greetings, text styles, avatar options, and chat widget positioning for perfect brand alignment. Deployment is streamlined by adding a small snippet of code, enabling rapid implementation without complex development cycles. This flexibility makes WebsiteChat suitable for businesses of all sizes aiming to automate and personalize customer interactions. The platform’s intuitive customization options allow companies to maintain brand consistency while delivering intelligent support. By reducing manual chat overhead and increasing responsiveness, WebsiteChat drives higher satisfaction and conversion rates. Overall, it is an accessible, scalable AI solution that empowers businesses to offer superior, round-the-clock web assistance effortlessly.

What is Chatra?

Incorporate live chat, chatbots, email, and social messaging into your business framework to streamline operations. This integration enables you to effectively respond to inquiries, tackle issues, and improve conversion rates. By integrating live chat on your site, you can interact with visitors instantly, or opt for messenger mode to answer questions at your own pace. Manage all interactions from a cohesive dashboard that links your inbox with your Facebook Business Page, removing the need to switch between numerous browser tabs. Monitor the visitors on your website in real-time through a visitor list, which helps you analyze their browsing habits and sources, allowing for tailored greetings. Use Chatra to address questions, ease concerns, and strategically cross-sell and upsell products, which can significantly enhance your order volume and average transaction value. Implement bots to collect visitor contact details and other pertinent information while ensuring their consent, which can amplify your marketing efforts. Offer swift answers to frequently asked questions, ensuring visitors receive prompt assistance and alleviating some of the workload for your support team. By optimizing these processes, your company can significantly improve customer satisfaction, leading to overall growth and success. With enhanced communication strategies in place, you can create a more engaging experience for your customers.

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Media

Integrations Supported

Alfa-Track
CS-Cart Free
Desktop.com
Easyflow
Getscreen.me
KonnectzIT
Next.js
Pixpa
Quickwork
Satisfaction.AI
Shopify
Squarespace
Supportbench
Typedream
Vsble
Vue.js
Webflow
Wix
Wufoo
Zapier

Integrations Supported

Alfa-Track
CS-Cart Free
Desktop.com
Easyflow
Getscreen.me
KonnectzIT
Next.js
Pixpa
Quickwork
Satisfaction.AI
Shopify
Squarespace
Supportbench
Typedream
Vsble
Vue.js
Webflow
Wix
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$13/month
Free Trial Offered?
Free Version

Pricing Information

$14 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NFN Labs

Date Founded

2011

Company Location

India

Company Website

nfnlabs.in/

Company Facts

Organization Name

Chatra

Date Founded

2014

Company Location

United States

Company Website

chatra.io

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

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LiveChat

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