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What is Wegweiser?

Wegweiser operates as an adaptable SaaS platform specifically designed for managed service providers and IT departments, augmenting remote monitoring and management (RMM) systems with advanced endpoint intelligence. By utilizing agents that work seamlessly across Windows, Linux, and macOS, it collects crucial device telemetry to evaluate numerous factors such as performance, security protocols, application usage, network statistics, software inventory, and patch management status. The intuitive console effectively aggregates insights and health scores for devices, groups, organizations, and tenants, featuring onboarding assessments, trend analysis, alerts, comprehensive reporting tools, and compliance mapping. Technicians gain the advantage of AI-assisted chat, which supports them in investigating findings and identifying potential causes of problems. Moreover, the platform offers browser-based terminal access and remote-control capabilities to simplify endpoint management tasks. Wegweiser integrates smoothly with select help-desk and RMM systems, enabling the delivery of alerts through platforms like Slack, Microsoft Teams, email, or webhooks. This solution is meticulously crafted to support MSPs managing diverse client environments while also enhancing visibility and control for internal IT teams alongside their current RMM solutions. With its extensive array of features, Wegweiser not only streamlines operational processes but also bolsters overall service delivery, ultimately allowing teams to focus on strategic initiatives rather than routine monitoring tasks.

What is GestorMSP?

GestorMSP serves as a comprehensive solution for Remote Monitoring & Management (RMM) and IT Service Management (ITSM), specifically tailored for Managed Service Providers (MSPs) and internal IT departments. With its integrated dashboard, users can efficiently monitor and manage the complete IT infrastructure of their clients, which includes devices running on Windows, Linux, and macOS, as well as servers, virtual machines (like Hyper-V and Proxmox), Docker and Kubernetes containers, and network devices using SNMP protocols. Notable features include: - Real-time monitoring capabilities accompanied by customizable alerts and well-structured monitoring profiles - Built-in remote access functionalities (native RDP utilizing WebRTC/P2P) designed for minimal latency - Automated patch management and over-the-air (OTA) updates for seamless operation - An all-inclusive endpoint antivirus system and security features, supported by a Security Center that focuses on vulnerability management and compliance - Automation for scripts and the ability to deploy software in bulk - A thorough ITSM module that includes ticketing, SLAs, CMDB management, approval workflows, a knowledge base, and automation of processes - Effortless integration with services like Active Directory, Microsoft 365/Entra ID, and backup solutions, including Veeam - A powerful multi-tenancy architecture that scales from small setups to environments managing millions of devices, which enhances its adaptability for various IT management needs. Additionally, its user-friendly interface ensures that both seasoned professionals and newcomers can navigate the system with ease.

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Integrations Supported

Kaseya VSA
Microsoft Teams
Slack
Zammad

Integrations Supported

Active Directory
Malwarebytes
Microsoft 365
Microsoft Entra ID

API Availability

API Availability

Pricing Information

$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial Offered?

Pricing Information

$49.90/month
Native Integrated Remote Access — No Third-Party Tools

100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)


Monitoring & Alerts


Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh


Patch & Software Management


Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation


Automation


Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)


Inventory & Assets


Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)


Basic Security


On-demand endpoint security scan
Per-device security score


Reporting & Access


Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)



OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)


ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Old Forge Technologies

Date Founded

2020

Company Location

United Kingdom

Company Website

wegweiser.tech/

Company Facts

Organization Name

GestorMSP

Date Founded

2026

Company Location

Brazil

Company Website

gestormsp.com.br

Categories and Features

MSP

Not specified

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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