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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is BestDoc?

Our services span various communication channels, including SMS, WhatsApp, QR codes, and tablet interfaces, to ensure comprehensive connectivity. We provide exceptional options for communication between patients and healthcare professionals, allowing them to connect at any time and from any location. By closely examining the needs of patients, we create both physical and digital engagement solutions that can be customized to accommodate a wide range of regional and international languages. With BestDoc, you can tailor your experience to meet specific needs, whether you prefer a standalone system or one that integrates smoothly with your existing hospital information system, and you can select coverage for a few departments or the entire facility. Many healthcare organizations, regardless of size, trust BestDoc to improve patient experiences and set new benchmarks for care. Our patient-centric solutions are not only prevalent across India but have also gained traction in the UAE, underscoring our dedication to superior healthcare engagement. By choosing BestDoc, you can have confidence in the effectiveness of your patient engagement strategies while fostering a supportive environment for both patients and staff.

Media

Media

Integrations Supported

Augnito
Ezetap
Insta
Manorama
Medsender
Miracle HIS
Pine Labs
Razorpay
WhatsApp

Integrations Supported

Augnito
Ezetap
Insta
Manorama
Medsender
Miracle HIS
Pine Labs
Razorpay
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

BestDoc

Date Founded

2016

Company Location

India

Company Website

www.bestdocapp.com

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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