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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is ShiftCare?

ShiftCare's Care Management features simplify the process of delivering tailored support to clients and their families. By organizing shifts, rosters, and teams, our management tools enhance the efficiency and effectiveness of your services. The integration of timesheets, expenses, and invoices streamlines accounting, alleviating your workload and fostering growth. We ensure that you and your teams have all the necessary resources to coordinate shifts and clients, enabling the delivery of quality care at any location. Additionally, our system facilitates the onboarding of new clients, helping you understand their unique needs and manage their goals effectively. We also prioritize the establishment of strong relationships between clients and their loved ones. Your teams are empowered to assist clients in achieving their objectives, with tools that allow for easy tracking of progress and sharing of updates with relevant parties. Overall, ShiftCare is dedicated to enhancing the quality of care while promoting seamless collaboration among all stakeholders involved.

Media

Media

Integrations Supported

Medsender

Integrations Supported

Xero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

ShiftCare

Date Founded

2015

Company Location

Australia

Company Website

shiftcare.com

Categories and Features

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Care Coordination

Not specified

Healthcare CRM

Patient Communications
Patient Management

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Electronic Signature
Employee Tracking
Scheduling
Time / Task Reporting

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Multi-Location
Patient Records
Recurring Appointments
Staff Scheduling

Nurse Scheduling

Online Scheduling
Overtime Calculation
Shift Scheduling
Skills Tracking
Vacation / Leave Tracking

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
HIPAA Compliant

Scheduling

Alerts/Notifications
Appointment Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Online Scheduling
Real-time Scheduling

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