Weave
4.3 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 3 Ratings
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What is Welkin?
Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.
What is Weave?
What’s the point of relying on multiple systems when a single solution can handle everything? Weave simplifies communication for patients, clients, and customers, enhancing efficiency both in the office and remotely. This streamlined communication is particularly beneficial in the context of the COVID pandemic. By using Weave, connecting with clients and patients becomes a straightforward process. It ensures that important messages are delivered promptly and effectively, fostering better relationships and improving overall service.
Integrations Supported
AVImark
Advantage SMART Practice
Arini
Cloud9
CodeKeep
Curve Hero
DentiMax
EagleSoft
Easy Dental
Eyefinity EHR
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Welkin Health
Date Founded
2013
Company Location
United Statesa
Company Website
welkinhealth.com
Company Facts
Organization Name
Weave
Date Founded
2011
Company Location
United States
Company Website
www.getweave.com
Categories and Features
Care Coordination
Not specified
Healthcare Analytics
Not specified
Healthcare CRM
Not specified
Patient Case Management
Not specified
Patient Experience
Not specified
Patient Relationship Management (PRM)
Not specified
Categories and Features
Ambulatory Surgery Center (ASC)
Not specified
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Payments
Recurring Appointments
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Business Text Messaging
Not specified
Business VoIP
Call Recording
Contact Management
IVR / Voice Recognition
Call Tracking
Call Recording
Call Routing
Caller Identification
Contact Management
Appointment Management
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Reporting/Analytics
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Customer Engagement
Not specified
Customer Feedback
Alerts / Notifications
Negative Feedback Management
Dental
Not specified
Email Marketing
Customer Surveys
Drip Campaigns
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Predictive Analytics
HIPAA Compliant Messaging
Not specified
Internal Communications
App Integration
Chat/Messaging
IVR
Call Logging
Call Recording
Call Routing
Voice Mail
Lead Management
Campaign Management
Local Marketing
CRM
Email Marketing
Review Management
Loyalty Management
CRM
Customer Activity Tracking
Medical Scheduling
Not specified
Optometry
Not specified
Patient Case Management
Not specified
Patient Engagement
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified
Payment Processing
Debit Card Support
Mobile Payments
Online Payments
Recurring Billing
Review Management
Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Spa
Not specified
Team Chat
Not specified
Team Communication
Audio Calls
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Task Management
Telephony
Auto-Dialer
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail
Veterinary
Not specified
Veterinary Appointment Scheduling
Not specified