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What is West km?
Unlock the full potential of your organization's invaluable insights with a dependable knowledge management system specifically designed for legal professionals. West km integrates knowledge management software with your organization's outputs while leveraging the features of Thomson Reuters Westlaw and sophisticated legal research tools. This comprehensive solution significantly enhances both productivity and efficiency within legal practices. Its innovative algorithms support "intelligent searches," a distinct capability that sets it apart from other knowledge management systems, enabling rapid retrieval of the most pertinent documents. Legal professionals gain access to an extensive array of resources through this powerful online legal research platform, which is further enhanced by connections through KeySearch and KeyCite. With just one search, you can consolidate the best elements of your work with premier resources from Westlaw on any specific issue, ensuring that no vital piece of information is missed. West km streamlines your search processes and delivers accurate information, effectively saving both your time and effort. By simplifying knowledge management, this system ensures that legal practitioners can focus on their core responsibilities without distraction. Ultimately, it empowers attorneys to operate more effectively and provides them with the tools necessary for success in their practice.
What is Universal Knowledge ?
KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.
By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.
This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.
With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.
This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.
As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.
KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.
Integrations Supported
Dropbox Showcase
Google Docs
Google Drive
Kibana
Microsoft 365
SQL Server
Salesforce
Integrations Supported
Dropbox Showcase
Google Docs
Google Drive
Kibana
Microsoft 365
SQL Server
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$12.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Thomson Reuters
Date Founded
2008
Company Location
Canada
Company Website
legal.thomsonreuters.com/en/products/west-km
Company Facts
Organization Name
Knowledge Powered Solutions Ltd
Date Founded
2004
Company Location
United Kingdom
Company Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal