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What is WhatsTool Business?

Engage with your customers throughout their entire journey in sales, marketing, and support, while prioritizing their consent and facilitating real-time interactions. Promote your products, display catalogs, accept orders online, and ensure that customer support is available 24/7. By enabling patients and clients to reach out at any time, you can provide assistance throughout every part of their experience. Revolutionize your restaurant's services by integrating WhatsApp for ordering, offering meal choices and add-ons, processing payments effortlessly, and providing live delivery updates. Deliver outstanding service through coordination, recommendations, and planning to guarantee a smooth experience for your customers. As we explore the evolving world of banking and finance together, we are dedicated to being your reliable partner for budgeting and smart investments. Let’s collaboratively design a supportive experience that not only meets but exceeds your expectations, fostering lasting connections and satisfaction. Your journey with us is just beginning, and we are excited to grow alongside you.

What is Charles?

We assist brands in leading the way in conversational commerce by seamlessly merging chat applications, shopping systems, and bots into a cohesive and user-friendly design. Meet charles: the ultimate conversational commerce suite specifically crafted for consumer brands eager to foster connections and engage with their clientele. This platform features a stunning and intuitive user interface that effectively links commerce backends with messaging APIs. You can incorporate your product catalog and checkout processes within interactive chat journeys. Additionally, you can gather opt-ins, build subscriber lists, and keep your customers informed about new campaigns, product launches, restocks, and shipment tracking updates. Our approach transforms website visitors into significant conversations, ultimately leading to improved conversion rates and reduced return rates. We believe that chat serves dual purposes: enhancing customer retention while also driving acquisition. Your top clients can enjoy the benefits of a personal concierge experience at scale, eliminating the necessity for logins. By integrating with the daily habits of your customers, you can meet them where they are. It's worth noting that messenger apps have now surpassed social networks in popularity by 20%, indicating a significant shift in consumer communication preferences. This evolution presents a unique opportunity for brands to engage effectively and meaningfully.

Media

Media

Integrations Supported

Shopify
WhatsApp
WooCommerce
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Pabbly Connect
PayPal
Razorpay
Shiprocket
Stripe
Wix
Zapier
Zendesk
Zoho CRM

Integrations Supported

Shopify
WhatsApp
WooCommerce
Dialogflow
Facebook Messenger
Google Business Profile
Spryker
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

$10.82 per month
Free Version

Pricing Information

Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

WhatsTool Business

Date Founded

2021

Company Location

India

Company Website

whatstool.business/

Company Facts

Organization Name

Charles

Date Founded

2019

Company Location

Germany

Company Website

www.hello-charles.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Call to Action
Human Takeover
Payment Integration
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
Pre-configured Bot

Conversational Marketing

Audience Segmentation
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration

Social Selling

Content Management
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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